Job overview

The Assistant Service Manager is a full-time position reporting to the Deputy Cancer Services Manager. The post-holder will be responsible for the operational management of services within their area. The Assistant Service Manager will work autonomously to support the delivery of local and national cancer waiting times and quality standards through workforce management, budget management, problem solving and scheduling of allocated work tasks within the team they directly line manage.

Main duties of the job

To support Cancer Services in the delivery of Cancer Waiting Times. This will involve delivery of a range of key standards and ensuring the provision of high quality administration services to support the operational management of services. The role will require the post holder to prioritise conflicting work demands and communicate effectively with the multi-disciplinary teams, as well as internal and external departments, to deliver the highest quality of care for our patients.

This post will include management of the MDT Coordinators, Senior Support Officers and Support Officers to ensure administration functions, tracking of patient pathways, escalation and day to day monitoring systems are in place to ensure an efficient and timely action on all functions. The services will be managed in accordance with agreed objectives, targets, quality standards and resource constraints

Working for our organisation

Working for Blackpool Teaching Hospitals NHS Foundation Trust will provide you with lots of opportunity to develop your skills and further your career. The Trust provides services to the 440,000 residents of Blackpool, Fylde and Wyre and North Lancashire.

As a Trust we are committed to:

  • Developing new roles and ways of working to ensure a flexible and innovative approach to staff.
  • Real equality of opportunity.
  • Continual development and learning for staff.
  • Achieving a work life balance.

    • We are committed to the effective recruitment, retention and development for our employees, which is why we offer a great working environment, an attractive range of benefits and excellent opportunities for training and development.

    The Trust is accredited as a disability Confident employer. That means we recognise our obligations to ensure people with disabilities are afforded equal opportunity to enter employment and progress if and where possible.

    As a Trust, we recommend that individuals employed in patient facing roles, or those located on a ward or department where patients receive a service are fully vaccinated against COVID-19.

    Detailed job description and main responsibilities

    For further information on the Job Description and main responsibilities, Please see the attached Job Description.
    Please also read the attached Person Specification to ensure you have the relevant criteria for the post.

    Person specification

    Education

    Essential criteria

  • Good General Education

    • Skills

    Essential criteria

  • Office Experience
  • Good level of computer literacy, including database, spreadsheet and word processing skills
  • Accurate data input skills
  • Ability to validate own work

    • General

    Essential criteria

  • Attention to detail
  • Mental agility
  • Good health to collect and transport case notes around the hospital
  • Ability to communicate with staff at all levels
  • Good interpersonal skills
  • Ability to work as part of a team
  • Ability to work under own initiative

    • Desirable criteria

  • Previous NHS Experience
  • Experience of Hospital Systems