About Illuminet Solutions
Illuminet is a thriving and rapidly growing global IT Management Consultancy, proud of its Equality, Diversity and Environmental values.
Illuminet has reimagined the consultancy experience by providing innovative, but pragmatic methodologies to accelerate and simplify change.
With a portfolio of services spanning the strategic and operational spectrum – from architectural and business change, through functional reviews and audits to service design, transformation and ongoing management. Illuminet helps its clients transform and deliver IT and Business Change.
As part of the Illuminet Consulting team, you will help our clients solve specific challenges by becoming an integral part of our on-demand Virtual Bench of seasoned and trusted specialists to drive success.
Project Management Consultants report to the Head of Service Delivery for line management and to the appropriate Client Delivery Director for specific client assignments.
Predominantly home based with travel to client site/Head Office in Poole Dorset
As an Illuminet Project Management Consultant you will be client facing.
Working closely with clients, Project Managers, Illuminets Sales, Client Delivery Directors and associates, you will provide support and expertise in both pre-sales and delivery. As such, the Project Manager supports Illuminets ability to achieve or exceed growth targets in revenue and profitability.
This is a key role within the Consulting Team, leading the planning process, engaging with the client, specialist partners and suppliers to identify requirements, shape proposals and outcomes, inspire clients, develop budgets and organise the project from initial planning and set-up, through to successful delivery.
When not on a client contract you will be working within the Illuminet team to help innovate and move our internal products and processes forward to stay ahead of the market.
Proven Project Manager, with the ability to be pragmatic and get the job done.
Good Influencing and Stakeholder Management skills, working at various levels.
A strong communicator, comfortable using various delivery methods, verbally, written, in person and via conferencing.
Organised with attention to detail and the ability to meet deadlines and keep within scope, whilst remaining flexible.
Strong business acumen and commercial awareness able to spot and promote opportunities.
Willing to work hands on to deliver outcomes as required.
Self-motivated with a tenacity and commitment to see things through to successful completion.
Able to work independently or to lead a team as required.
A problem solver.
Project success is more important than personal glory to you.
Able to identify talented individuals with potential.
Home based but travelling to client offices or Illuminet locations when required.
Degree level education or equivalent business qualifications.
Skills & Competencies
Minimum of 4 years Project Management experience, including budgeting, analysis, risk and team management. Preferably in computer science, business process or technical fields.
Ability to lead a project, selecting and engaging teams across functions in a Matrix environment.
Effective stakeholder management skills.
Policy and process design and management.
Problem solver and decision maker.
Excellent written communication skills.
Solid analytical skills.
Must have some experience in 2 or more of the following Technology Deployments, Upgrades, Applications and App Development, Infrastructure, Transformation and change.
Should be skilled and preferably qualified in methodologies such as ITIL, Scrum, Agile and Waterfall.
Technically proficient in MS Products including PowerPoint, Visio, and Excel.
Knowledge of 2 or more of SAP, RPA, workday, ServiceNow, Salesforce, PowerBI, and Dynamics is desirable.
Sector knowledge in the following areas an advantage; Utilities, Retail/Supply chain, Insurance/Financial services, Information Technology, Technology.
Maintain effective relationship with the client and all stakeholders.
Manage the delivery, whether by Suppliers, Associates and/or the Client to deliver the desired outcomes.
Engage, lead and motivate the project team.
Develop project scopes and objectives, involving all relevant stakeholders and ensuring technical feasibility.
Development of project initiation documentation (PID) or equivalent.
Create and maintain Project plan and comprehensive project documentation.
Track and report progress.
Effectively manage changes in project scope, schedule and costs.
Manage risk, ensuring that they are flagged for corrective action in good time.
Report and escalate to management as needed.
Adherence to Illuminet Behaviors.
Governance and Compliance
Contribution to the development of the company’s policies, processes, procedures, products and services being delivered by Illuminet.
Contribution to creation of client facing collateral for marketing or delivery purposes.
Identify talented, skilled practitioners that can join the Illuminet Business Network. Helping to develop the Illuminet Business Network value to Associates/Suppliers and to Illuminet.
Produce regular project reports for Illuminet and the client.
Growth in the role
Illuminet is dynamic and growing rapidly, which creates exciting career opportunities for individuals and the Team. We love people who want to make a difference and we encourage you to be part of initiatives and projects within Illuminet that will shape our future. You will be provided with many opportunities to gain experience through the varied types of client work and offered support and development through networking within the Illuminet team.