Main duties of the job

The purpose of the role is to provide information and data quality support to clinical divisions and corporate departments through the development of a suite of regular reports, analyses, training sessions and learning resources. The post holder will work as part of a team providing reporting/analysis on routine clinical and performance information for clinical divisions, with a specific focus on the accuracy, validity, timeliness and consistency of the information recorded.

The post holder will support the provision of a comprehensive information service through the development of focused training sessions and learning resources, robust systems and processes and effective analytical techniques. The post holder will work flexibly with colleagues across all services within the department to support the organisation, promoting the importance of real time data collection and management.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

This post is fixed term for until October 2023 due to the needs of the service.

Working for our organisation

If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and Proud to Lead competence framework.

Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the Disability Confident Employer scheme.

Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.

Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.

Detailed job description and main responsibilities


  • Train and support end users in the use of the various patient administration systems, often demonstrating complex ways of working and processes.
  • Deliver formal presentations around complex information and data quality, combining numerical findings with a narrative, ensuring that findings are placed in a context for the audience.
  • Develop and maintain learning resources and training guides, including the development of electronic learning materials.
  • Communicate challenging data flows that affect key organisational reports, such as RAMI and RTT, ensuring that the impact of poor or inaccurate data is fully understood.
  • Work with key customers of the department to establish their information requirements across a range of complex data areas.
  • Agree a timetable of reporting with various users, negotiating deadlines for completion.
  • Advise customers on the availability of various reports, and data collection processes needed to fulfil their information requirements.
  • Attend meetings to present findings and explain the meaning of reports.
  • Provide expert advice in a range of settings, ensuring that relevant staff are briefed on key findings and changes in ways of working.
  • Promote the use of good data quality through regular communication with service managers.
  • Provide advice to staff on collecting, reporting and using collected data.
  • You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac

    Person specification


    Essential criteria

  • Educated to Degree level or equivalent relevant experience.
  • Desirable criteria

  • Welsh Language
  • Scoring

    Essential criteria

  • Teaching/Training qualification (e.g. Level 3 Award in Education and Training / Level 3 or 4 Award in Preparing to Teach) or equivalent relevant experience.
  • Desirable criteria

  • Membership of an Informatics professional body (e.g. British Computer Society or UKCHIP).
  • Employer certification / accreditation badges

    Applicant requirements

    Welsh language skills are desirable

    Welsh language skills are desirable

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