The role

The University of Bristol is one of the most successful universities in the UK, at the cutting edge of global research and in attracting students from all over the world. The IT Services department is a key player in our vision to deliver inspiring education, innovative research, and civic engagement through providing world-class services and digital solutions. We are seeking to recruit an enthusiastic, passionate, and experienced professional to manage one of our applications support teams.

The role is part of a wider Solutions and Systems Development group that provides 3rd line support, integration and development of a wide range of bespoke and off-the-shelf applications in business areas key to the University such as research, student experience and professional services departments. The job involves working closely with other IT teams, and stakeholders in the business to ensure our services meet their requirements and SLAs through effective incident, change, and problem management. Several critical business processes and infrastructure are dependent on this team for support and development.

What will you be doing?

Working within a team of 5 people supporting services build largely (but not exclusively) on java technologies such as Spring Boot. The role involves designing and developing web applications, web APIs and data integrations using AGILE methodologies. Understanding and monitoring the performance of underlying server and database systems. Ensuring quality development practices are maintained while reducing technical debt. Communicating regularly with business users to understand their requirements and explain technical issues to a non-technical audience.

You should apply if

The ideal candidate will be excited to take on a broad portfolio of applications and will be looking to learn from and share knowledge with their colleagues.

You have:

  • An understanding of working with Java development frameworks (or similar technologies) to produce web applications and web APIs.
  • A strong working knowledge of SQL. Experience of using code and configuration management tools such as GIT and Puppet.
  • Good listening skills and the ability to communicate to both technical and non-technical audiences.
  • An understanding of providing a good customer experience.
  • Experience of working with ITIL processes for incident and change management.
  • Experience of working in a team using AGILE methodologies such as Scrum and Kanban.
  • Experience of container technologies like Kubernetes and Docker would be highly beneficial.

    • Additional information

    Grade: J

    School/Unit: Digital Solutions

    This advert will close at 23:59 GMT on 17/08/2022

    We welcome applications from all members of our community and are particularly encouraging those from diverse groups, such as members of the LGBT+ and racially minoritised communities, to join us.

    Available documents

    Job number

    SUPP108759

    Contract Type/Work Pattern

    Open ended / Full time

    Closing date

    17 Aug 2022

    Faculty/Division

    IT Services

    Salary

    £38,587 – £43,434 per annum

    Yes

    The role

    The University of Bristol is one of the most successful universities in the UK, at the cutting edge of global research and in attracting students from all over the world. The IT Services department is a key player in our vision to deliver inspiring education, innovative research, and civic engagement through providing world-class services and digital solutions. We are seeking to recruit an enthusiastic, passionate, and experienced professional to manage one of our applications support teams.

    The role is part of a wider Solutions and Systems Development group that provides 3rd line support, integration and development of a wide range of bespoke and off-the-shelf applications in business areas key to the University such as research, student experience and professional services departments. The job involves working closely with other IT teams, and stakeholders in the business to ensure our services meet their requirements and SLAs through effective incident, change, and problem management. Several critical business processes and infrastructure are dependent on this team for support and development.

    What will you be doing?

    Working within a team of 5 people supporting services build largely (but not exclusively) on java technologies such as Spring Boot. The role involves designing and developing web applications, web APIs and data integrations using AGILE methodologies. Understanding and monitoring the performance of underlying server and database systems. Ensuring quality development practices are maintained while reducing technical debt. Communicating regularly with business users to understand their requirements and explain technical issues to a non-technical audience.

    You should apply if

    The ideal candidate will be excited to take on a broad portfolio of applications and will be looking to learn from and share knowledge with their colleagues.

    You have:

  • An understanding of working with Java development frameworks (or similar technologies) to produce web applications and web APIs.
  • A strong working knowledge of SQL. Experience of using code and configuration management tools such as GIT and Puppet.
  • Good listening skills and the ability to communicate to both technical and non-technical audiences.
  • An understanding of providing a good customer experience.
  • Experience of working with ITIL processes for incident and change management.
  • Experience of working in a team using AGILE methodologies such as Scrum and Kanban.
  • Experience of container technologies like Kubernetes and Docker would be highly beneficial.

    • Additional information

    Grade: J

    School/Unit: Digital Solutions

    This advert will close at 23:59 GMT on 17/08/2022

    We welcome applications from all members of our community and are particularly encouraging those from diverse groups, such as members of the LGBT+ and racially minoritised communities, to join us.

    Available documents