Senior Controls and Operations Analyst Job Vacancy in London, England, UK

THE ROLE

To support the Controls and Data Assurance (CDA) Manager by :
* Monitoring, maintaining and improving Chaucer’s internal controls framework in accordance with management and regulatory requirements.
* Improving operational effectiveness and efficiency through the delivery of best practice process standards and continuous key process improvement.

ABOUT US

Chaucer is a leading insurance group at Lloyd’s, the world’s specialist insurance market. We help protect industries around the world from the risks they face. Our customers include major airlines, energy companies, shipping groups, global manufacturers and property groups.

Our headquarters are in London, and we have international offices in Copenhagen, Miami, Dubai and Singapore to be closer to our clients across the world. To learn more about us please visit our website.

MAIN RESPONSIBILITIES

* Participate in risk-based scoping, mapping, documentation, control evaluations, gap remediation and regular (quarterly) certifications / attestations and testing as part of the internal control and data quality (DQ) framework.
* Ensure key controls are designed and operating effectively throughout the year. Work with the business areas to identify new and changed processes impacting compliance and ensure that new controls and datasets are identified, documented and evaluated in a timely manner.
* Oversee the DQ framework through use of MDS
* Investigate DQ improvement ideas with the business and present conclusions at DQ Forum
* Work with business to implement rules over the data to improve quality
* Maintain up-to-date cycle documentation
* Prepare reporting to key audiences based on each period’s self-assessments and KPI’s, communicating areas of concern, improvements and changes to control and data frameworks.
* Support the team performing activities for the Sourcing function and monitoring of SLAs
* To prepare monthly reporting for submission to Governance committees.
* To collate, review, maintain and update as required, key process monitoring timetables detailing key multi-departmental processes across the business.
* Work with the team to maintain the process framework (comprising of a central process library, departmental process maps and procedures)
* Support and enable improvement initiatives fostering and delivering a continual improvement ethos.
* To work in collaboration with other team members acting as a secondary review function.
* Support the CDA Manager with other regular and ad-hoc tasks as needed.

OUR REQUIREMENTS

RELEVANT EXPERIENCE

Essential

* Professional experience in a controls/regulatory/audit role

Desirable

* Insurance & Lloyds Market experience

* Financial Services experience

TECHNICAL SKILLS

Essential

* Auditing or accounting or controls / process experience
* Highly developed numerical skills
* Advanced knowledge of MS Excel
* Knowledge of Sarbanes Oxley and Solvency II, financial reporting

Desirable

* Knowledge of computer controls and best practices preferred
* Knowledge of Lloyd’s and FSA financial services regulatory regimes
* Intermediate knowledge of MS Visio and experience of process mapping

EDUCATION AND QUALIFICATIONS

Essential

* Experience in evaluating IT Internal Controls and systems for SOX and/or Data Quality for Solvency II

Desirable

* ACA/CPA or Audit qualifications preferred.

PERSONAL SKILLS

* Ability to influence others in a persuasive manner
* Excellent organisational skills
* Work as part of a team in a collaborative environment
* Adapt to a pressured environment with ability to multitask
* Self-motivated and proactive
* Excellent communication skills with the ability to liaise at all levels
* Capable of working to a timetable
* Thorough – demonstrating careful attention to detail

Chaucer is committed to diversity, actively values difference and respects people regardless of the protected characteristics which are outlined in the Equality Act 2010 (UK legislation) as a result of the Equal Treatment Directive 2006 (EU legislation).

A diverse workforce and an inclusive workplace are core to our success as a business and integral to our winning strategy and culture. We recruit from the widest available pool of talent, and our hiring, assessment and selection process is fair, free from bias and one which ensures we select the right person for the job, based on merit. We are committed to promoting a culture that actively values difference, and recognises that everyone has the right to be treated with dignity and respect throughout their employment.

We are open to considering flexible working arrangements for all roles and encourage you to outline your needs during the interview process.