I am looking for a customer service advisor for my global, medical equipment client in Egham. Previous customer service and administration experience is required. £23Kpa Mon-Fri, contract until the end of the year, ASAP start, this could lead to a permanent role.
DUTIES
As the Customer Service Advisor your duties and responsibilities include:
* Process orders, credit and debits
* Process returns and resolve complaints
* Answer phones, emails and web enquiries
* Make proactive calls and emails to customers
* Manage backorders and Outlook tasks on a daily basis
CANDIDATE REQUIREMENTS
Successful candidates will have the following skills, experience and attributes:
* A strong customer focus is essential
* Must have excellent administrative skills
* Must have Microsoft Office skills
* CRM, SAP and/or strong Excel Skills would be advantageous
* Excellent communication skills
* Be able to work under pressure
* Have a positive outlook and a can do attitude
Parkside Recruitment Ltd is acting as an Employment Business in relation to this vacancy. Parkside Recruitment is an Equal Opportunities Employer.