Team Assistant/Receptionist2024-03-27T14:42:19+00:00
Unfortunately, this job is no longer available; however, we may have many other great Sexual Orientation career opportunities in Birmingham, England, UK on our
job board. Alternatively,
click here if you'd like to discover how to advertise with us for as little as £29+VAT.
Team Assistant/Receptionist Job Vacancy in Birmingham, England, UK
Trowers & Hamlins
Description
Where you will work
Working in our main reception area you will be the face of our Birmingham office. Often you will be the first contact our clients have had with the Firm either in person or over the phone. You will be meeting and greeting internal and external clients ensuring they all receive a warm welcome and leave with the best impression of Trowers & Hamlins. In addition you will work with our Team Assistants providing administrative support to Partners, fee earners and
PAs.
What you will be doing
Receptionist responsibilities
Answering all incoming telephone calls and redirecting to the appropriate partner or employee
Taking accurate, clear telephone messages and passing on to the relevant person in a timely fashion
Responsibility for keeping an accurate record of meeting room bookings
Ensuring that the necessary catering and presentational facilities are provided for each room booking
Ensuring that the meeting room(s) are cleared after use, including tidying the client kitchen facility as required
Responsible for setting up telephone and video conference calls
Maintaining the Reception area to ensure that it is always smart, professional looking and tidy
Assisting with preparation for and running of marketing events at the office, which may require working out of hours from time to time
Team Assistant responsibilities
Working as an integral part of the fee earner support team
Filing and file management, including file opening and closing
Assisting at internal and external seminars
Producing and engrossing documents
Scheduling and compiling bibles of documents
Obtaining official copy documents from various local authorities and other third party search providers
Using Land Registry Portal and TM Group (online searches services)
Administering NHBC applications
Filing of deeds, documents, correspondence and other documentation
Maintaining filing and document management systems
Assisting with the administration of file archiving and retrieval service
Scanning, photocopying, printing and filing
Ad hoc administrative duties where required
Provide support and cover for administrative staff and assist other departments as required
Assisting with incoming/outgoing post duties
This list of duties is not exclusive or exhaustive and may be subject to change depending on the needs of the business.
What you will need
Exceptional client service skills
Good communication skills both oral and written
Ability to use initiative
A positive and proactive attitude
Flexibility and commitment
An ability to operate autonomously and/or with minimum supervision
Drive and enthusiasm
A willingness to learn
A self starter
Strong attention to detail with a methodical and logical approach
Common sense
Strong customer focus
Good humour
Polite with a calm and professional manner
Experience
Minimum 12 months’ experience
Good computer skills (including Outlook, Microsoft Word and Excel)
Previous office and reception experience (desired)
As part of our firm recruitment policy our candidates are subject to employment screening background checks. These checks include personal details, education and employment history, professional qualifications and credit and criminal checks as appropriate.
Trowers & Hamlins is an equal opportunities employer and values diversity and inclusion. All applications will be considered on merit and the applicant’s suitability to meet the requirements of the role and will be treated equally irrespective of Ethnicity, Gender (including Trans and non-binary) Race, Disability, Religion and sexual orientation.