IQVIA’s Medical and Patient Communications group is a full service Medical Communications agency, operating a suite of end to end Communications services for Pharma, Med Tech and Biotech clients.
As part of an exciting growth plan, a role has been created for an Account Management Director, to sit within our Account Management team. Reporting to our Head of Account Management, the key objective of this role is to establish, and account manage a portfolio of projects and programmes within our growing Scientific Communications practice, specifically related to Medical Affairs services including publications and Medical Information content.
A Medical Information and Publications subject matter expert, you will add this specialist experience to our skills mix, and will have experience selling and delivering these services, in addition to strong account management skills. You will have an exciting opportunity to shape the strategy for the growth of our Scientific Communications practice area, integrating this new capability into IQVIA’s wider raft of services for Medical Affairs customers, mining opportunities for new engagements, and leading our strategic and delivery teams to execute projects and programmes.
Key responsibilities will include:
Growing our Publications and Medical Information content businesses, introducing these capabilities and services to existing clients and assisting in the development of a new portfolio of customers, developing an effective growth strategy
Provide senior level subject matter expertise to shape our offerings, forming strategic relationships with senior-level customer contacts and senior leaders across IQVIA, resulting in new integrated solutions, business opportunities and expanded partnerships
Support the achievement of growth targets for our Scientific Communications practice, specifically adding Publications and Medical Information growth to the service line, developing and implementing robust account growth plans and identifying and pursing opportunities for growth
Lead delivery of successful customer accounts, leading programme strategy with support from our Medical Strategists, and leading delivery team to achieve strong customer relationships and high quality delivery
Responsible for contracting and financial management of accounts and new business opportunities
Responsible for leadership of business proposals, coordinating the right team members to contribute and liaising with client programme and procurement teams throughout; and for leading client presentations to pitch and refine opportunities
Work with wider IQVIA colleagues including Real World Evidence, Medical Information and Medical Field Teams, to harmonise IQVIA footprint with key clients and offer improved and integrated solutions
Maintain strong industry profile, introducing IQVIA thought leadership to the industry, and form relationships with senior client and industry decision makers on behalf of IQVIA, to generate new business opportunities
Through a deep understanding of customer strategy, identify opportunities to introduce other Medical and Patient Communications, and wider IQVIA services to the customer
Excellent understanding of biopharmaceutical lifecycle strategy as it pertains to Scientific and wider Medical Communications
Proven expertise in developing, selling and delivering Publications and / or Medical Information content services in an agency setting
Excellent communication, presentation and interpersonal skills.
Excellent computer literacy, organizational, communication, and problem-solving skills
Proven ability to collaborate and work effectively through others in a global environment to deliver results
Effective leadership skills in a matrix environment with proven people management skills
Demonstrated track record of proactive risk management, using key metrics and performance data
Good strategic thinking ability and ability to apply organizationally
Excellent customer service skills
Strong Negotiation skills
Demonstrated track record of good judgment and decision making skills
Ability to establish and maintain effective working relationships
Excellent Salary and Bonus
Life Assurance, Pension & Private Health Insurance
Additional Voluntary Benefits available including:Health Insurance (Dental, Health Screen and Optical)Health Clubs and Gym DiscountsGive As You Earn
IQVIA is a strong advocate of diversity and inclusion in the workplace. We believe that a work environment that embraces diversity will give us a competitive advantage in the global marketplace and enhance our success. We believe that an inclusive and respectful workplace culture fosters a sense of belonging among our employees, builds a stronger team, and allows individual employees the opportunity to maximize their personal potential