The role in the Client Services team offers the opportunity to work on media strategy with some of the UK’s biggest advertisers, playing a key role in the development, management and analysis of campaigns while working closely with global media owners.

To be clear, we don’t make creative! As Client Services specialists we have a thorough understanding of our client’s objectives in order to devise the most innovative advertising strategy to achieve their goals and maximise return on investment for their businesses.

This is an early careers entry level position and is a great opportunity for someone looking to start their career at a global agency.

Job Title:
Media Assistant – Client Team

Job Description:

Carat is part of the fastest growing global media group, dentsu international. Representing the whole of the agency to our clients your role demands impressive collaborationskills as well as the agility to add value across the 20+ channels we manage on behalf of our clients. Having an ambitious attitude will see you thrive.

Weshare our passion for media with our clients, so they know they can trust us to keep them at cutting edge of the industry and deliver pioneering mediacampaigns.

Role Purpose

To support the planning and handling of accounts. Manage & monitor the workload of the team, as well as help to develop their skill sets. To create the opportunity for strategy and specialists to contribute fully and is key to driving collaboration and building strong client relationships on a day-to-day basis.

Some of the day-to-day:

  • Support the team to deliver innovative and creative solutions toclient briefs

  • Manages clients’ communications plans including timelines and budget

  • Leads on smaller client accounts and effectively assist with and run client meetings.

  • Allocates team resource to ensure delivery of data, information, projectsagainst client deadlines

  • Act as a trusted adviser to clients to build relationships, manage internalinteractions and conversations with other markets as needed.
  • Coordinates invoicing and payments process in line with contractual termsagreed.

Performance Outputs:

  • Demonstrates strategic thinking and seeks resolution for problems

  • Uses good knowledge of products and services to drive business value forclients & the business

  • Resource and quality is managed/deployed across the team to ensuredelivery of excellent client services

  • Reviews, appraisals, feedback, development plans happen in a timelymanner for all team members

  • Identifies areas for income growth, improved profit margins & effectivelymanages invoices payable/debtors

  • convergence planning tools and methodologies are effectively applied inpractice

About You:

  • Strong literacy and numeracy skills
  • Be inquisitive
  • Strong organisational skills
  • A strong communicator with an inquisitive mind
  • Akeen interest in media
  • Most of all you will have a passion for delivering exceptional service.

About dentsu international:

Part of dentsu, dentsu international headquartered in London operates in over 145 markets worldwide with more than 48,000 dedicated specialists. We help clients to win, keep and grow their best customers and achieve meaningful progress for their businesses. With best-in-class services and solutions in media, CXM, and creative.

Working with us

Joining dentsu international, you’ll join a team of 48,000 people. It’sanopportunity to produce career-defining work. Along the way, you’ll team up with inspiring colleagues and encounter a richness of clients, cultures and experiences. We offer exciting challenges, memorable experiences and opportunities to shape your future.

Inclusion and Diversity

We’re proud to be different and that starts with our people. We believe in equal opportunities for everyone. We won’t define people by their race, gender, sexual-orientation, age or disability. Individuality is what makes us great, we want everyone to bring their full self to work and create something amazing. That’s what we care about. So, whether you’re joining us, or looking to move to a different part of the business, we work hard to make sure we create equal opportunities for everyone.

We are happy to discuss flexible and agile approaches to working for all our roles – we can’t promise we will be able to offer you everything you want or need but we do promise to discuss it with you openly and honestly. If you have any reasonable adjustment needs arising from a disability or medical condition to fully participate in the recruitment process, please discuss this with our recruitment teams.

Location:
Edinburgh

Brand:
Carat

Time Type:
Full time

Contract Type:
Permanent

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