Job summary

Providing full administrative support to the HR Generalist team, comprised of four HR managers and the HR Director.

Principal responsibilities

  • “Gatekeeper” for low level day to day queries, escalate to relevant HR Manager where necessary.
  • Data management of the HRIS system (Cascade) to include accurately recording absences, changes to employment contracts and processing leaver information.
  • Awareness of employment law developments and keeping HR templates up to date.
  • Preparing contract variations and other correspondence such as return to work, flexible working and confirmation of resignation letters.
  • Managing the flow of monthly payroll data liaising with employees, HR managers and payroll. Ensuring clarity and accuracy of information.
  • Running reports from Cascade and using Excel to provide information to the Generalist team or other departments.
  • Calculating and recording turnover and absence information on the monthly Management Committee report.
  • Organising the Generalist team by arranging exit interviews and other meetings, where necessary.
  • Conducting exit interviews with business services staff.
  • Processing invoices, liaising with external providers and the Finance department as necessary.
  • Ad hoc duties/projects

  • Liaising with the Risk and Compliance team to ensure HR data management compliance.
  • Supporting the HR manager on the annual salary review and bonus cycles.
  • Supporting the Reward team.
  • Familiarity with the check-in system (Bowland), updating the data where necessary and resolving routine queries.
  • Overseeing the 3 and 6 month reviews and end of probation processes.
  • Providing employment and financial references.
  • Updating the weekly starters/transfers/leavers list for circulation.
  • Updating the customer relationship management system (Interaction) with alumni details.
  • Updating Work in Confidence with new employee details.
  • Processing expenses on Chrome River.
  • This list of duties is not exclusive or exhaustive and may be subject to change depending on the needs of the business.

    Person specification

  • A positive and proactive approach.
  • Strong attention to detail with a methodical and logical approach.
  • Excellent verbal and written communication skills.
  • Ability to effectively handle and prioritise competing demands and work within deadlines.
  • Ability to operate autonomously and with minimum supervision.
  • Uses discretion and maintains confidentiality of information.
  • Ability to be diplomatic and professional in challenging situations.
  • Experience and qualifications

  • Previous experience in providing administrative HR support to a busy HR team.
  • Proven Microsoft Office skills used in a previous role including MS Word and Excel.
  • May have or be working towards a CIPD level of qualification.
  • As part of our firm recruitment policy our candidates are subject to employment screening background checks. These checks include personal details, education and employment history, professional qualifications and credit and criminal checks as appropriate.

    Trowers & Hamlins is an equal opportunities employer and values diversity and inclusion. All applications will be considered on merit and the applicant’s suitability to meet the requirements of the role and will be treated equally irrespective of Ethnicity, Gender (including Trans and non-binary) Race, Disability, Religion and sexual orientation.

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