Help Desk Administrator

Monday – Friday 8:30am-5pm

Harlow, Essex

£22, per annum

Adecco Harlow are currently looking for a Help Desk Administrator to join an expanding company in Harlow.

As a Help Desk Administrator, you will provide day to day support to the Process and Data Systems Manager in being the first point of contact for incoming help desk enquires, via phone or their ticketing system.

Please note, my client is not looking for anyone with vast experience, just someone with a data entry or administrator background, who would be interested in learning the technical side of this role.

Duties:

  • Setting up new users, resetting passwords.

  • Log and monitor all help desk tickets and close when completed on the system.

  • Enrolling users onto the online learning portal

  • Preparing data import from external parties via excel spreadsheets

  • Assisting the manager on any special projects that may be required from time to time.

    • If this is a role you would be interested in, please get in contact as soon as possible.

    Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.