Job Title: Visitor Services Team Leader

Location: RHS Garden Wisley

Salary: up to £27,000

Hours: 37.5 hours per week

Contract: Permanent

With visitor numbers of over 1,400,000 a year, RHS Garden Wisley provides an unforgettable experience for a day out. To help our planned growth in visitor numbers we are looking to recruit a Visitor Services Team Leader to join our dedicated Front of House team.

You will provide first class customer service and support to all visitors, ensuring that your team enhance the visitor experience and proactively promote and sell membership. Administration and other duties related to front of house activities will also be in your remit.

We require experience of managing staff and visitor flows at a leisure attraction, and a strong operational background. In addition to this you will need to have sales experience and a sound knowledge of high customer service standards. You will be expected to work some weekends as this is a 7 day a week operation, with weekends being our busiest periods.

Details of our great benefits can be found .

Safeguarding and Inclusion

The RHS is committed to safeguarding and promoting the welfare of children, young people and adults at risk and expects all personnel to share in this commitment. We are an inclusive employer and welcome applicants from all backgrounds.

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