Customer Service Team Leader – Bristol
Do you have a passion for delivering exceptional customer service and care? Then we have room for you, in a company that will recognise, reward, and grow your potential.
We are Unite Students , a progressive FTSE250 company, and the leading provider of purpose-built student accommodation in the UK. We are looking for friendly, caring and ambitious people to join us as Customer ServiceTeam Leaders to help us provide an outstanding service to the students who call US Home.
You will be responsible for the day-to-day operation of one of our properties, in an extremely varied role where no two days will be the same! You will be leading a small team of Student Experience Team Members, whilst also getting stuck in yourself to lead by example. Ensuring that our students have a world class experience will be at the heart of everything you do, whether this is supporting students in their first years away from home or working with your team to exceed our customers` expectations.
You will be:
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Working 37.5 hours per week, the Students Experience Team Leader will be on property and available as business needs dictate, in line with our promise to our students of `being there when you need us` – this will include being part of an appropriate on-call rota alongside your team.
Room for Everyone
We`re proud to be an employer that embraces individuality , and we`re passionate about building inclusive teams. We focus on creating a collaborative culture where you can be you, where your voice is heard, and where you can truly belong. We take great pride in being rated Gold Investors in People and are constantly striving to provide the highest standard of learning and development opportunities and professional pathways for our people. Building a home for success , for both our employees and students, requires exceptional people with a passion for creating room for everyone, doing what`s right, keeping US safe, and raising the bar. Join us as we build better experiences for students that live with us.
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