Salary: £18,525 £20,377
Role. O2 Customer Service Adviser
**Perks @ Work**
Discounted 02 Mobile tariffs and packages
Wide ranging discounts on retail, health & wellbeing, travel, technology and much more!
Location: Homebased
Hours: Full-Time – hours per week. Various fixed shifts available.
Contract: 12 month fixed term contract.
As a customer service advisor, you will join Capita as part of our O2 client team supporting new and existing O2 customers.
O2 is the UK’s largest and most reliable mobile network, with exciting expansion plans ahead! Now is time to become part of our team and join us on our exciting journey! We strive to provide a personalised, premium service which continually improves our customer’s experience. Using advanced technical support tools, our platinum service ensures our experts – that’ll be you – are able to help our customers where and when they need it. We’ll provide you with the tools and training needed to excel in your role, you need to bring your “can-do” attitude and a passion for customer service.
What you’ll be doing:
What we’re looking for:
What’s in it for you?
You’ll get the chance to join a network of 55,000 experienced, innovative and dedicated individuals, working across the Capita landscape. There are countless opportunities to learn new skills and develop with us, there may even be the opportunity to extend your contract further. We will provide you with the support you need to do all of this, because our purpose is to create a better future for you.
What will happen next:
To view our Covid-19 and process adjustments information, please visit the Capita Careers site.
Equal Opportunities
We’re an equal opportunity employer, which means we’ll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and their passion for creating better outcomes, and we’re committed to creating an inclusive environment for all employees. During the application process, you’ll be asked to share your personal characteristics and data with us. This helps us understand our audience so we can make sure we are doing everything we can to attract a diverse range of people and ensure our recruitment processes are fair and inclusive.