An exciting opportunity has arisen for an experienced Key Account Manager to join a world leading, innovative manufacturing organisation based in Doncaster.

Joining an organisation with a fantastic culture, you can look forward to a varied and rewarding career with a company that holds the Investors in People accreditation and also world class status in employee engagement.

Working as part of the Account Management Team, this role will take responsibility for retaining existing sales, identifying new business opportunities within an existing designated customer portfolio and converting them into profitable sales to ensure you meet targets for sales, profit and growth.

The successful candidate will have a background of working in a similar environment with proven account management and business development experience. You will have a strong customer focus and will apply the highest ethical standards in all dealings and transactions

Key Account Manager Duties and Responsibilities:

  • Develop and maintain the CRM database accurately and in a timely manner updating the business where necessary.

  • Plan, prepare and support bid responses for your designated customers

  • Communicate new products and services to customers with a view to generate profitable sales.

  • Support the maintenance and development of Customer Account Plans.

  • Attend regular operational reviews with the customer.

  • Production of agendas/minutes/information packs.

  • Generate and monitor account performance KPIs/Dashboard ensuring regular reports are circulated internally and issued to the Customer.

  • Resolving customer related issues/complaints and escalating where necessary.

  • Supporting the Business Development Manager to improve the customer engagement position.

  • Maintain extensive knowledge of current market conditions and provide the Business Development Management Team with market activity feedback.

  • Ensure Health & Safety is maintained and upheld throughout all operations.

  • Provide information to the Business Development Manager to enable them to produce monthly reports.

    • This is a full time, permanent opportunity working 37 hours per week Monday to Friday

    25 days holiday + statutory days

    Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.