Job overview

We are looking for a highly motivated individual who has a desire to make a difference in the health care environment whilst being committed to excellence in patient care and delivering a high quality administration service to the service users.

Working as part of the Administration team for the North Yorkshire Breast Screening Service and the York and Scarborough Breast Symptomatic Service, you will be required to work in close partnership with other members of the breast imaging team and multi-disciplinary team to provide a high quality, customer responsive, confidential and user-friendly service to patients, their families and all health care professionals that use the service.

Main duties of the job

The North Yorkshire Breast Screening Service provides a high quality Mammography Service to the North Yorkshire area. You will be part of a team responsible for the administration of the North Yorkshire Breast Screening Service and the Symptomatic Breast Imaging Service using bespoke computer software.

Duties include making and changing appointments via telephone and email, reception work, preparation of documentation and encrypted devices for local clinics and clinics being undertaken in the community setting, and data input of clinical and personal information. 

Educated to GCSE level or equivalent including Maths and English at grade C or above. The successful candidate will be able to demonstrate: excellent computer/IT skills to include Microsoft Office Packages, good organisational skills, the ability to work to high quality standards, paying attention to detail and accuracy, have good written and oral communication skills and excellent telephone communication skills.

You will have a positive attitude to work ethic and demonstrate willingness and motivation to learn and develop. You will be also be required to demonstrate a full understanding of patient confidentiality and the ability to function as part of a team.

Working for our organisation

York and Scarborough Teaching Hospitals NHS Foundation Trust is situated in a fantastic part of the country that is home to two national parks, a beautiful coastline, and the city of York – consistently voted one of the best places to live in the UK. We provide a comprehensive range of acute hospital and specialist healthcare services for approximately 800,000 people living in and around York, North Yorkshire, North East Yorkshire and Ryedale – an area covering 3,400 square miles.

Our annual turnover is approaching £0.5bn. We manage eight hospital sites and have a workforce of around 10,000 staff working across our hospitals and in the community.

Detailed job description and main responsibilities

Additional contact information

Contact name: Shirley Benn

Contact email address:

Contact telephone number: 01904 724514

A full description of the role is available in the attachment: job description .

Working for the Trust

Across our organisation, people are guided by values that were co-developed with staff: we are kind ; we are open ; and we pursue excellence .

Our values play into our ambition to develop a more diverse workforce, truly representative of our communities. We welcome applications from everyone, while working with our Staff Networks – including our Race Equality, LGBTQ+, Disability and Carers Networks – to increase the number of applications we receive from different backgrounds. If there is anything we can do to make our application process more accessible to you, please contact: .

As part of seeking to become more inclusive, we will consider requests for flexible working from the start of your employment. It may not be suitable for every role, but we will try and be supportive where we can. We would encourage you to speak to the recruiting manager named within this advert to discuss any requirements you may have.

Armed Forces Friendly Employer

We are holders of the Gold Award from the Defence Employer Recognition Scheme, which is helping actively promote SaBRE – Supporting Britains Reservists and Employers. This means that we have made a statement of intent to support all Defence personnel, including with applications for employment.

Covid-19 Vaccinations

Our Trust continues to strongly encourage our staff to be vaccinated against Covid -19. This remains our best defence to protect our patients, ourselves and everyone else.

DBS Checks

Under our criminal records check policy, we will re-claim the cost of DBS checks (where required for a role) on the commencement of your employment. Further details will be set out with your offer of employment. Volunteers and Bank roles are exempted from charges.

The Disclosure and Barring Service (DBS) offers a confidential checking service for transgender applicants in accordance with the Gender Recognition Act 2004. This is known as the sensitive applications route, and is available for all levels of DBS check – basic, standard and enhanced.

The sensitive applications route gives transgender applicants the choice not to have any gender or name information disclosed on their DBS certificate that could reveal their previous identity. To contact the sensitive applications team, please telephone 0300 106 1452 or email . 

Person specification

Experience

Essential criteria

  • Previous experience of working in a customer related environment
  • Desirable criteria

  • Previous experience within last 3 years in an administrative role
  • Previous administration experience in an office based environment for at least 1 year
  • Education

    Essential criteria

  • Educated to GCSE level or equivalent. Maths and English at C or above or equivalent
  • Computer literacy skills to RSA 2, GCSE or equivalent
  • Employer certification / accreditation badges

    Documents to download

    Further details / informal visits contact

    NameJessica RobinsonJob titleBreast Imaging Services Admin managerEmail addressTelephone number01904 721742