Claims Administrator

Attractive salary + benefits

Bolton

As a Claims Administrator, in your hands, we’ll surpass the expectations of our retail partners/ customers and get closer to our aim to be the number one home appliance business in the UK & Ireland.

Our Claims Administrators are responsible for the submission of repair claims to 3rd party insurers.

You will provide administrative support to authorised Service Agents who carry out repairs on our behalf. In cases where an appliance is out of warranty and the consumer has a valid service plan, you’ll be responsible for the administration surrounding processing claims with the insurance company to retrieve the contractual revenue. You’ll also be involved in other ad-hoc administration and reporting to support the department.

Benefits:

  • Excellent base salary

  • Enhanced family leave policies

  • Up to 6% pension contribution

  • Enhanced sick pay policy

  • 4 x Life Assurance

  • Training support schemes to aid your development

  • 25 days’ holiday + statutory

  • Free fruit and hot drinks

  • Employee Assistance Program

  • Brilliant staff discounts on products

  • Access to Reward Gateway which offers a wide range of retailer discounts

  • A culture that promotes innovation and personal development

  • Dress down Friday

As a Claims Administrator, you’ll be responsible for the complete claim’s administration cycle; checking repair claims submitted to Haier Europe from authorised service agents for cases where Haier Europe need to submit a claim to a third-party insurer, ensuring full validity and compliance.

If you have an administration background where you have worked with detailed processes and large quantities of data, then we want to hear from you.

You’ll be based at our Bolton site (BL2 6PU). If you want to build a career that believes customer satisfaction is key to personal and business goals, our future is yours to grasp.

With the strength of our brands behind you, a culture of high-performance that motivates you and the freedom to drive your career your way, our shared ambition will inspire you and delight every customer.

Our future. In your hands. Apply now.

With the strength of our brands behind you, a culture of high-performance that motivates you and the freedom to drive your career your way, our shared ambition will inspire you and delight every customer. Our future. In your hands. Apply now.

Our commitment to diversity and inclusion helps ensure the ideas, perspectives and experiences of all colleagues supports a culture of learning and attracts world-class talent. We welcome applications from all sections of the community and candidates will be equally assessed and selected based on objective criteria. We reserve the right to close this role prior to the advertised closing date should a suitable applicant be found