About the Role

An excellent opportunity is now available to join our team as a Planning Administrator in our planning support team where you will effectively support the various Planning Teams who manage all available manpower resources to ensure successful delivery of Ocado groceries on time and within budget. Approximately 50% of the role will be communicating with our hourly paid workforce via web-chat the other half will be various administrative tasks.

There will be the requirement to work regular weekends.

Key Accountabilities: 

  • To maintain accurate time and attendance data for Ocado employees

  • To generate weekly/daily reports

  • To communicate with internal customers through online chat 

  • To help maintain our routing schedule to match available drivers

  • To effectively manage Ocado employee’s holiday entitlements in line with business restrictions

  • To support daily operational tasks from other Planning Teams

  • Respond to Contact Centre emails in an efficient, professional manner

  • Who are we looking for?

  • Self motivated and able to work individually or as part of a team
  • Ability to work well under pressure and be willing to work until the job is done.
  • Ability to adapt to a changing environment
  • Good communication skills with an ability to persuade and motivate other teams in the business.
  • Driven to suggest and support a culture of continuous improvement.
  • Flexible approach to working hours to support 24/7 business operation
  • Requirements

  • Good analytical and problem solving abilities.
  • Excellent attention to detail.
  • Some knowledge of Microsoft Excel, Word etc.
  • Fantastic interpersonal skills.
  • Strong organisational ability and the ability to plan and prioritise
  • Excellent customer service and communication skills.
  • Good time management skills.
  • Benefits

  • Pension;
  • Life Assurance;
  • Private Medical Insurance;
  • Employee Assistance Programme;
  • Free Shares
  • Discounted shopping on Ocado.com
  • Opportunity to participate in Sharesave and Buy as You Earn schemes
  • .

    Why work for Ocado

    At Ocado we define and measure our employees against following values:

  • We are proud of what we do.
  • We are in it together.
  • We can be even better.
  • We strongly believe that the application of the above values on a day to day basis stimulates a harmonious, productive and responsible workforce that is dedicated and driven to achieve the business objectives whilst maintaining a pleasant and safe working environment for all to enjoy. 

    Equal Opportunity Employer

    Ocado is an equal opportunities employer and as such makes every effort to ensure that all potential employers are treated fairly and equally, regardless of their sex, sexual orientation, marital status, race, colour, nationality, ethnic or national origin, religion, age, disability or union membership status.