SS&C is a global provider of investment and financial services and software for the financial services and healthcare industries. Named to Fortune 1000 list as top U.S. company based on revenue, SS&C is headquartered in Windsor, Connecticut and has 20,000+ employees in over 90 offices in 35 countries. Some 18,000 financial services and healthcare organizations, from the world’s largest institutions to local firms, manage and account for their investments using SS&C’s products and services.
Job Description
SS&C Intralinks provides technology solutions for the global banking, deal-making and capital markets communities. As pioneers of the virtual data room, SS&C Intralinks enables and secures information flow, facilitating strategic initiatives such as mergers and acquisitions, capital raising, and investor reporting. Today, SS&C Intralinks has earned the trust and business of more than 99 percent of the Fortune 1000.
Intralinks is seeking a talented Senior Business Systems Analyst to join the Applications Management team in its London office.
The Business Applications team is responsible for the implementation, support and enhancement of internal systems and processes across the organization. We work closely with all teams and gain a deep understanding of how each one functions to ensure they have the appropriate tools and processes to focus on their core competencies. Our primary objective for this role is to recruit an extremely talented and professional individual who will work closely with several different groups throughout the organization. As a member of the Business Applications team, the role offers the opportunity to deliver business-critical solutions through our enterprise Salesforce platform.
Responsibilities:
Build and maintain relationships with stakeholders, who have dynamic requirements, and strike a balance between strategic objectives and tactical needs
Ability to analyze complex business processes and identify gaps / improvements
Work with business users and team members to define requirements and deliver best practice solutions
Support internal applications on a go-forward basis, including responsibility for user support, training, and subject matter expertise across our portfolio of internal solutions
Manage small-to-medium sized projects and participate in larger projects run by the Applications Management team.
Analyze and scope incoming project requests from business and work with leadership to adjust the project roadmap as necessary
Perform business analysis for prioritized projects to define Salesforce related business requirements for partners within service, sales, marketing, finance, etc.
Conduct system / user testing to mitigate risks associated with the implementation or enhancement of systems and processes
Requirements:
Bachelor of Science degree in Management Information Systems, Computer Information Systems, Computer Science, or related degree required
5+ years of hands-on experience with Salesforce support and administration
Knowledge of CPQ, Zuora, DocuSign CLM and/or Workday is a plus
Proven analytical / problem solving ability
Excellent communication skills and customer focus
Strong teamwork and collaboration skills
Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services. SS&C offers excellent benefits including health, dental, 401k plan, tuition and professional development reimbursement plan. SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.
