The Central Control Office is responsible for oversight and governance of the CIB control environment including: development and delivery of an enterprise-wide framework to manage control-related processes; develop and manage the end-to-end process for identification, remediation and completion of control issues, including Control & Operational Risk Evaluation (CORE) and Risk Event Data (RED); maintain central repository of control-related data & MIS; Manage protocols, governance and tracking related to supervisory and regulator engagement and Develop and maintain operational risk policies and monitor effectiveness of control implementation.
The CORE / RED Program Manager will be responsible for managing the implementation and execution of the Control and Operational Risk Evaluation (CORE) / Risk Event Data (RED) framework across the Corporate & Investment Bank (CIB). The Program manager will document and manage project plans, scorecards and provide on-going metrics and status reports inclusive of senior level presentations, provide requested documentation to Corporate O&C. Partnership with the Business Control Managers (CMs), Regional Control Officers (RCOs), Operational Control Managers (OCMs) and Corporate CORE / RED team.
Project manage the implementation of the newly defined Control and Operational Risk Evaluation (CORE) and Red Event Data (RED) framework across the Corporate & Investment Bank (CIB)
Create and manage project plans, scorecards and action item/issue list
Manage specific CORE / RED deliverables and workstreams to completion
Produce metrics and status reports reflecting progress for Corporate O&C and Senior Management
Partner and manage relationship with Business and Operations Control Managers and Regional Control Officers within CIB to ensure progress
Gain an understanding of the CORE application and seek to become a subject matter expert to provide guidance and input into the development of strategy
Provide on-going communication to key stakeholders and channels of escalation as required.
Self-starter who is able to work in a fast paced, results driven environment
Excellent communications skills as the role will have global exposure, accountability and responsibility.
Strong interpersonal skills, exceptional relationship building and influencing skills and ability to effectively partner with all levels of management across numerous teams to help drive the control agenda
Demonstrated effective problem solving and decision-making skills. The candidate must be able to identify issues, seek solutions and gain consensus regarding outcome.
Proven experience in managing global implementation programs and forming a new team
Excellent multitasking and adaptable to shifting priorities
Ability to demonstrate personal initiative, ownership and accountability
Flexibility and capability of engaging across diverse functions, locations and businesses
Experience in Operational Risk methodologies and practices
Audit, internal control or operational risk experience
Knowledge of products and services associated with CIB line of businesses which are utilized by external customers.