• Anywhere

Main duties of the job

 Monitor progress of administrative management and provide relevant feedback on achievements and work collaboratively to plan to meet these targets.

Working closely with other members of the Management Team, the post-holder has direct operational and management responsibility for all the administrative, clerical and secretarial staff within the team. The post holder will be expected to identify & implement new and improved ways of working to support the Management Team in the achievement of key operational and strategic objectives for the division. The post holder will be expected to produce routine and ad hoc information to support the monitoring of quality indicators and the achievement of key division objectives.

The successful candidate will have possess leadership skills and will be required to demonstrate previous experience of managing staff and budgets, along with possessing excellent people management skills including the ability to influence and negotiate to ensure service delivery and continuous improvements are made.

The post holder will manage projects at a local or regional level and therefore excellent project management and organisational skills will be essential.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

Working for our organisation

If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and Proud to Lead competence framework.

Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the Disability Confident Employer scheme.

Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.

Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.

Detailed job description and main responsibilities

Everybodys role within the C&YP service is towork towards helping the children and young people in that family. Families can exist in many forms, sizes and some children and young people may only have themselves. We see our goal as to support that child and/or young person and whatever their family is or will be to enable them to achieve their maximum potential. We know that fate has placed them in this situation and we are there to support them through their journey to resolve/adapt or come to terms with the health challenges they face. Every one of our team member plays an important part in our service and together we work to establish our own family of a team, as we recognise that the privilege of supporting Children and young people through their journey is improved if we support and work together as a team that respects and supports each other. Children are at the heart of what we do every day; and team working plays a huge part of this. The successful candidate will work in a highly motivated, busy; yet supportive operational team within Childrens Services providing management support to our CAMHS administration team, and operational support to our CAMHS Clinical Team. Linking regionally with colleagues to ensure good practice is shared and continue to maintain good working relationships. The team are driving forward change and looking to make continuous improvements for families and young people, if this sounds like you, we welcome an application.

  • Responsible for the management of all administrative, secretarial and clerical staff within the department.
  • Analyse a range of complex data to provide relevant reports relating to targets to the Senior management structure.
  • Ensure that performance targets as outlined by the Welsh Government are met with particular reference to the waiting time targets including Healthy Child Wales Programme
  • Ensure the effective and efficient use of physical and financial resources. This will include the evaluation of competing demands from across the department and subsequent decision-making regarding the allocation of staff resources to ensure the needs of the service are met in the most efficient and appropriate manner. 
  • Initiate and facilitate the development of administration and clerical services across the department to respond to changing service demands and key national initiatives.
  • To lead on service development projects that impact across the administration and clerical section of the Department
  • Lead on specific projects as directed by the Deputy Operations Manager
  • You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac

    Person specification


    Essential criteria

  • Degree level education or equivalent experience.
  • Post Graduation Qualifications to Diploma level or above or equivalent experience.
  • Evidence of recent professional/personal development/education
  • Desirable criteria

  • Additional experience to post graduate diploma level or equivalent
  • Masters/post-graduate level of education
  • Experience

    Essential criteria

  • Previous managerial experience
  • Experience of managing staff and budgets
  • Ability to manage projects at local or regional level
  • Advanced skills in relevant IT packages (Word, Excel, Power Point, Access)
  • Desirable criteria

  • Knowledge of health service management
  • Welsh speaker/writer
  • To work in the UK, all candidates who are not UK or Republic of Ireland (RoI) nationals require sponsorship to obtain either a Health and Care visa or Skilled Worker visa , unless you have permission to work via another route. Non UK / RoI candidates wishing to apply should self-assess the likelihood of obtaining a Certificate of Sponsorship by visiting Work in the UK . If you are eligible for the Health and Care visa, application costs are lower and you do not need to pay the annual Immigration Health Surcharge.

    Employer certification / accreditation badges

    Applicant requirements

    Welsh language skills are desirable

    Welsh language skills are desirable