IT Support Coordinator
Agency Reference: 7202610
Venn Group are currently working alongside an established School who are looking to bring on an IT Support Coordinator to join their team. As part of an enthusiastic and friendly team of ten, you will be responsible for providing high quality IT support services to staff and pupils within a busy service desk environment.
Location: Surrey
Salary: £25,000 to £28,000 depending on experience
Duration: Permanent
Main Duties:
Act as the main contact for fault reporting at the School, diagnosing and resolving IT issues where possible
Repair computer and peripheral equipment, or remove for repair if appropriate
Test and install software, providing user training where appropriate
Initiate additional support from team members or other 3rd parties and brief them as necessary
Undertake aspects of user network management within the server environment
Monitor the electronic ServiceDesk and respond to requests in line with departmental priorities
Maintain the hardware and software audits; order consumables and other equipment
Arrange routine maintenance to hardware and software
Set up and maintain the computer laboratories and IT Department offices
Perform any other reasonable duties specified by the Head of IT Services from time to time
Experience in the following skills are beneficial but not essential:
Enterprise level Hardware and Software Systems
VMware running on HP Enterprise Server & SAN Storage Hardware
HPE Procurve Switches with HPE IMC
Microsoft Windows Server Operating Systems & Microsoft Exchange Server
Redhat Linux Servers
Veeam Backups
Disaster Recovery
Active Directory
Microsoft SQL Server
Windows 10 Desktop PCs deployed with Microsoft Windows Deployment Server
Sophos XG Firewalls
Lightspeed WebFilter
Xirrus WiFi
JAMF MDM
Google Enterprise
Office 365
Cisco Internet Routers with BGP
Venn Group is an equal opportunities employment business and employment agency and welcomes applications from all candidates