We’re currently looking for an Application Support Analyst to join our IT team on a full-time, permanent basis.

In terms of location, ideally you’ll be based in Bristol or Newcastle although we will consider applications for our other regional offices (Plymouth, Southampton, Leeds and Edinburgh).

The team

First-class IT systems are absolutely key to the success of any business in today’s commercial world and the legal sector is no exception. Womble Bond Dickinson (UK) LLP prides itself on being at the forefront of technological advancements within the legal profession, something we’ve become well known for. To remain competitive in our markets, and to continue supporting our growth strategies, our team of dedicated IT professionals have a key role to play, ensuring the integrity of the IT infrastructure, development of new and existing systems and excellent support to all of our employees, and clients.

The role

The main purpose of this role is to provide third line support for the firms Practice Management System (PMS) and connected systems. Connected systems include Client and Matter Lifecycle (CML) processes and time recording. You will provide system and user centric support for key applications that include Aderant, Intapp Time, Intapp Time Capture, Intapp Open and all associated integrations that form part of the PMS. You’ll develop future enhancements and functions to support the growing demands of the business, and recommend, test and manage implementation of system patches and updates.

Day to day you’ll work closely with our lead Applications Integration Specialist (Aderant Lead) as well as other members of the Applications and Development team and the Financial Systems team.

What are we looking for?

Our ideal candidate will have experience of working with Practice Management/Accounting systems. You’ll have strong SQL skills and excellent knowledge of the Windows operating systems and Microsoft Office Suite.

What is crucial for success in this role is a real can-do attitude towards problem solving, a strong emphasis on team-work, an ability to communicate effectively at all levels, both verbally and in writing. You’ll benefit from knowledge sharing within the team and will naturally embrace new technologies, ideas and our business requirements. We need someone who is flexible, with a forward thinking approach, the ability to work to tight deadlines and the drive and desire to make a clear difference within our firm.

Who are we?

A Top 100 law firm globally and Top 20 law firm in the UK, Womble Bond Dickinson has more than 400 partners and 1,000 lawyers based across 19 US cities and seven UK cities including a significant presence in London. The firm’s reach also extends to Europe where it has strategic partnerships with other law firms in Germany and France.

In the UK, Womble Bond Dickinson advises in excess of 40 FTSE 350 companies, many of the largest businesses in the country, government organisations and wealthy individuals. With a focus on eleven key sectors (Energy & Natural Resources; Financial Institutions; Healthcare; Insurance, Manufacturing; Real Estate; Retail and Consumer; Transport, Logistics & Infrastructure; Life Sciences & Pharmaceuticals; Technology and Private Wealth) the firm’s experience allows it to build strong relationships and deliver an excellent service to clients.

What makes it great to work here?

We continually work hard to create an open culture that sets us apart from other firms. Our culture gives us much more of a human feel, emphasising that we’re more than just suits! We like and make time for each other enabling us to establish professional relationships that can often become lasting friendships. 

Through our D&I initiatives we create an environment in which difference is valued. We have a Diversity and Inclusion Group, led by our Board Sponsor, which works with our colleague networks (we currently have firm supported networks for ethnic diversity, LGBTQ+ and for families, and we’re in constant dialogue with our people about how we expand our networks to better support everybody). We encourage applicants from all social backgrounds, ethnicities, disabilities, gender identities and sexual orientations.

As signatories to the Mindful Business Charter, it’s important that our people are able to maintain healthy and happy lives, both in and out of work. We have a number of resources and initiatives designed to support health and wellbeing, including our team of dedicated mental health first aiders. We recognise that getting the right work life balance is a priority for all of us and we’re very happy to talk flexible working, full-time or part-time working patterns. We also recognise the challenges of relocation and post-pandemic return to the office.

And that’s not all, alongside a competitive salary you’ll receive a flexible benefits package so you can choose and vary the benefits that matter most to you.