Your Role:

An exciting opportunity to join a leading Life Science company as part of the Technical Services team. Technical support represents a key feature of our offering to customers. As a specialist in Life Science within our multidisciplinary Team, you will help unpuzzling scientific challenges and answer highly technical product and application questions for our range of Chemistry products. You will support our customers and sales engineers on technical inquiries, protocol optimization and complaints. As a contribution to our growing business, you will qualify leads and cross-selling opportunities from incoming customers’ calls and/or promotional activities. You will also provide trainings on your area of expertise to the Technical Service team.

Who you are:

  • Master Degree in Chemistry
  • 3 years+ practical experience within a relevant laboratory is essential, preferably within research/development
  • High listening and communication skills
  • Experience working in a Customer service environment would be an advantage
  • What we offer: We are curious minds that come from a broad range of backgrounds, perspectives, and life experiences.
    We celebrate all dimensions of diversity. Applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. We believe that it drives excellence, innovation, and human progress. We care about our customers, patients, and our rich mix of people. This diversity strengthens our ability to lead in science and technology.
    We are committed to creating access and opportunities for all and empower you to fulfil your ambitions. Our diverse businesses offer various career moves to seek new horizons.
    Join us in building a culture of inclusion and belonging that impacts millions and empowers everyone to bring their curiosity to life!