Job Description

Client Service Advisor – Real Estate Practice

Do you have a genuine curiosity about specialising within the Real Estate insurance arena ?

Can you demonstrate proven Account Handling and Client Service skills from within the commercial insurance sector?

If so, then we have a phenomenal opportunity to join us in our Real Estate Practice as a Client Service Adviser.

Aon is in the business of better decisions

At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.

As an organisation, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.

What the day will look like

In this wide and varied role you will be working with Client Managers to ensure the highest level of service and technical advice to each assigned Client in line with the agreed service levels. Daily responsibilities will include:

  • Complying with regulatory and other standards as advised by line management including the creation of accurate and timely policy document, premium invoicing and debiting
  • Identifying improvements in Client risk and insurance programme design and making recommendations to the Client Management team on actions vital to achieve this
  • In accordance with the National Broking Strategy, negotiating renewal terms, midterm adjustments and cover extensions
  • Identifying revenue development opportunities on allocated Client accounts and making recommendations to Client Managers
  • Liaising and collaborating with Clients, Colleagues and Markets.
  • How this opportunity is different

    There are many opportunities within the insurance market to work as an Account Handler or a Client Service Advisor but this is a true chance to specialise in an exciting niche sector of business. You’ll have the opportunity to learn from and be mentored by some highly skilled and knowledgeable colleagues who are keen to help develop the future stars of the team.

    Skills and experience that will lead to success

  • Cert CII qualified or progressing towards
  • Good working knowledge of MS Office, Internet
  • Ability to pick up and learn a selection of specialist Aon IT systems
  • UK commercial insurance experience ideally with exposure to Property Owners risks
  • Standout colleague