Job summary
SWAGGA Primary Care Network (PCN) is a dynamic collaborationbetween sixteen practices across South Liverpool. We have a vision to improvepatient care, tackle inequalities and provide outstanding support for ourmember practices. We plan to make a lasting impact upon the communities weserve and are developing ambitious plans for the future. As a result, the PCN intendsto increase its management capacity and aims to appoint an Assistant Manager totake forward our strategic priorities and provide support across a range ofactivities to the current Network Manager.
Our combined patient population is approximately 101,000. Our networkworks very closely with our community team and other local Healthcareproviders. The network adopts new methods of working via an extended clinicalworkforce which includes Salaried GP’s, Advanced Clinical Practitioners,Clinical Pharmacists, Practice Nurses, Social Prescribers, and First ContactPhysiotherapists. We are keen to add additional management capacity to thenetwork as we further develop our teams. The network is a busy organisation,and the role will be varied and wide ranging.
Main duties of the job
The successful applicant will support the current NetworkManager, providing input and advicein relation to key decisions. To do this successfully, the post holderwill be up to date with regards to key policy developments, the PCN DES and wider NHSE/ICB initiatives.
Key Responsibilities and Duties:
a) Support the PCN Manager and Clinical Directorsto ensure the smooth running of the Network.
b) Maintain relationships across all memberPractices.
c) Point of contact for Practice Managers regardingdelivery of Network projects.
d) Work as a member of the PCN providingsupport to other team members.
e)Co-ordinate HR Management of PCNstaff, including managing appraisals and PDPs. Support recruitment for ARRs effectiverecruitment and retention strategies to develop systems andprocesses to manage the HR requirements for all PCN posts.
f) Manage the workflow processes in relation to theabove.
g)Build relationships and identifyopportunities to work with wider system partners.
h) Play a key role in the delivery ofhigh-quality primary health care within SWAGGA.
i) Ensure the PCNs compliance with the GDPR andFOI along with other relevant legislation and professional informationmanagement standards such as GMC/BMA and LMC guidance
j)Develop and maintain all PCN databases andpolicies.
k) Carry out any other duties as may reasonably berequired by the Network Manager, Clinical Director, PCN Board and its members.
About us
Our network operates across the SWAGGA neighbourhood which includes:
Margaret Thompson Medical Centre
Garston Family Health Centre
Grassendale Medical Practice
The Village Surgery
Mather Avenue Surgery
Netherley Health Centre
Storrsdale Medical Centre
Gateacre Medical Centre
Fulwood Green Medical Centre
Woolton House Medical Centre
The Ash Surgery
Gateacre Brow Surgery
The Village Medical Centre
Hunts Cross Health Centre
Speke Neighbourhood Health Centre, Dr Singh
Speke Neighbourhood Health Centre, Dr Thakur
Job description
Job responsibilities
This job description and the above areas of responsibilityare an indication of the role and could be subject to change.
Working Relationships:
Take an active role in the development andembedding of the PCNs culture, values and reputation as providers ofhigh-quality services.
Encourage supporting staff to collaboratethrough sharing information and intelligence across different activities.
Equality and Diversity:
The post-holder will support the equality,diversity and rights of patients, carers and colleagues, to include:
oActing in a way that recognises the importanceof peoples rights, interpreting them in a way that is consistent with Practiceprocedures and policies, and current legislation.
oRespecting the privacy, dignity, needs andbeliefs of patients, carers and colleagues
oBehaving in a manner which is welcoming to andof the individual, is non-judgmental and respects their circumstances, feelingpriorities and rights.
Personal/Professional Development:
The post-holder will participate in any trainingprogramme implemented by the PCN as part of this employment, such training toinclude:
oParticipation in an annual individualperformance review, including taking responsibility for maintaining a record ofown personal and/or professional development.
oTaking responsibility for own development,learning and performance and demonstrating skill and activities to others whoare undertaking similar work.
oTraining may need to be undertaken outside ofnormal practice hours, and off site.
Quality and Governance:
The post-holder will strive to maintain qualitywithin the PCN, and will: –
oAlert other team members to issues of qualityand risk
oAssess own performance and take accountabilityfor own actions, either directly or under supervision.
oWork effectively with individuals in otheragencies
oEffectively manage own time, workload andresources
Ensure that the PCN board, PCN Manager andClinical director adhere to the governance structure as set out in the networkagreement.
Job description
Job responsibilities
This job description and the above areas of responsibilityare an indication of the role and could be subject to change.
Working Relationships:
Take an active role in the development andembedding of the PCNs culture, values and reputation as providers ofhigh-quality services.
Encourage supporting staff to collaboratethrough sharing information and intelligence across different activities.
Equality and Diversity:
The post-holder will support the equality,diversity and rights of patients, carers and colleagues, to include:
oActing in a way that recognises the importanceof peoples rights, interpreting them in a way that is consistent with Practiceprocedures and policies, and current legislation.
oRespecting the privacy, dignity, needs andbeliefs of patients, carers and colleagues
oBehaving in a manner which is welcoming to andof the individual, is non-judgmental and respects their circumstances, feelingpriorities and rights.
Personal/Professional Development:
The post-holder will participate in any trainingprogramme implemented by the PCN as part of this employment, such training toinclude:
oParticipation in an annual individualperformance review, including taking responsibility for maintaining a record ofown personal and/or professional development.
oTaking responsibility for own development,learning and performance and demonstrating skill and activities to others whoare undertaking similar work.
oTraining may need to be undertaken outside ofnormal practice hours, and off site.
Quality and Governance:
The post-holder will strive to maintain qualitywithin the PCN, and will: –
oAlert other team members to issues of qualityand risk
oAssess own performance and take accountabilityfor own actions, either directly or under supervision.
oWork effectively with individuals in otheragencies
oEffectively manage own time, workload andresources
Ensure that the PCN board, PCN Manager andClinical director adhere to the governance structure as set out in the networkagreement.
Person Specification
Qualifications
Essential
- Educated to degree level in relevant subject or equivalent level qualification or significant experience of working at a similar level.
Desirable
- Evidence of ongoing or further education including post-graduate studies, particularly in a management and/or business discipline.
Knowledge and Skills
Essential
- Educated to degree level in relevant subject or equivalent level qualification or significant experience of working at a similar level.
- Significant experience of working in Primary Care.
- Evidence of continued professional development.
- Experience of monitoring budgets and business planning processes.
- Experience of drafting briefing papers and correspondence for consideration at board and committee level.
- Understanding of the NHS and the current issues facing primary care.
- Ability to prepare and produce concise yet insightful communications for dissemination to the board, senior stakeholders / a broad range of stakeholders as required.
- Experience of creating and giving presentations to a varied group of internal and external stakeholders.
- Ability to analyse very complex issues where material may be conflicting and drawn from multiple sources.
- Demonstrated capability to act upon incomplete information, using experience to make inferences and decisions.
- Knowledge of financial systems budget management, processing invoices and procurement.
- Demonstrated capability to plan over short, medium and long-term timeframes and adjust plans and resource requirements accordingly.
- Experience of setting up and implementing internal processes and procedures.
- Experience of setting up and managing small to medium sized projects.
- Experience of producing job descriptions.
- Experience with recruitment and selection processes.
- Experience managing and developing teams to reach their full potential
- Demonstrated capabilities to manage own workload and make informed decisions in the absence of full information, working to tight and often changing timescales.
Desirable
- Demonstrated experience of co-ordinating projects in complex and challenging environments.
- Able to understand complex financial issues combined with deep analytical skills.
- Post-graduate degree in Management Studies or equivalent experience.
Person Specification
Qualifications
Essential
- Educated to degree level in relevant subject or equivalent level qualification or significant experience of working at a similar level.
Desirable
- Evidence of ongoing or further education including post-graduate studies, particularly in a management and/or business discipline.
Knowledge and Skills
Essential
- Educated to degree level in relevant subject or equivalent level qualification or significant experience of working at a similar level.
- Significant experience of working in Primary Care.
- Evidence of continued professional development.
- Experience of monitoring budgets and business planning processes.
- Experience of drafting briefing papers and correspondence for consideration at board and committee level.
- Understanding of the NHS and the current issues facing primary care.
- Ability to prepare and produce concise yet insightful communications for dissemination to the board, senior stakeholders / a broad range of stakeholders as required.
- Experience of creating and giving presentations to a varied group of internal and external stakeholders.
- Ability to analyse very complex issues where material may be conflicting and drawn from multiple sources.
- Demonstrated capability to act upon incomplete information, using experience to make inferences and decisions.
- Knowledge of financial systems budget management, processing invoices and procurement.
- Demonstrated capability to plan over short, medium and long-term timeframes and adjust plans and resource requirements accordingly.
- Experience of setting up and implementing internal processes and procedures.
- Experience of setting up and managing small to medium sized projects.
- Experience of producing job descriptions.
- Experience with recruitment and selection processes.
- Experience managing and developing teams to reach their full potential
- Demonstrated capabilities to manage own workload and make informed decisions in the absence of full information, working to tight and often changing timescales.
Desirable
- Demonstrated experience of co-ordinating projects in complex and challenging environments.
- Able to understand complex financial issues combined with deep analytical skills.
- Post-graduate degree in Management Studies or equivalent experience.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
