Job summary

In this post you will provide administrative support to the Kent & Medway Social Partnership Trust Internal Safeguarding Team, specialising in the administration management of the work undertaken in the safeguarding team and administration management of the Mental Capacity Act and Liberty Protection Safeguards (DoLS until formal change over to LPS) and offer robust support to the Mental Capacity Act and Liberty Protection Safeguards Lead and Head of Safeguarding. The post holder will assist in the smooth-running of the service and taking a proactive role in supporting and organising the day-to-day functioning. In this role you will be expected to work independently and proactively without direct supervision using initiative to prioritise own workload exercising discretion as to the degree of urgency, importance and confidentiality required. You will be working flexibly at home and one site.

Main duties of the job

The post holder will support the Professional Lead for LPS, MCA and DoLS, and the wider safeguarding team to maintain an overview of Liberty Protection Safeguarding (DoLS until formal change over) and safeguarding concerns in the organisation whilst maintaining and monitoring multiple databases accurately. The post holder will support effective communication and admin functions to support the delivery of service on a day-to-day basis. The role will have dedicated time to deliver the LPS and MCA deliverables, and support the safeguarding administration functions.

About us

Come and work with us in the Garden of England where we combine exceptional professional development opportunities with a tremendous quality of life.

We are Kent and Medway NHS and Social Care Partnership Trust (KMPT), providing mental health, learning disability and specialist services, serving million people across the county.

The Trust (rated Good overall by the CQC and Outstanding for care) has 3,283 staff working in 66 buildings across 33 locations, covering an area of 1,450 square miles.

You will be joining friendly, passionate colleagues, rich in their diversity, who are committed to providing excellent care to our service users and their loved ones.

The nature of our work attracts kindness and compassion as standard and everyone from our cleaners and porters to the chief executive and chairman are recognised as playing a vital role in providing an exemplary service.

Date posted

08 March 2023

Pay scheme

Agenda for change

Band

Band 3

Salary

£21,730 to £23,177 a year per annum pro rata

Contract

Permanent

Working pattern

Full-time, Part-time, Job share, Flexible working, Home or remote working

Reference number

380-SS0313

Job locations

Flexible, home working, hybrid working

Kent and Medway

ME16 9QQ

Job description

Job responsibilities

RESPONSIBILITY:

  • To act as the main point of administration contact for the LPS and MCA Lead and as required the safeguarding team, dealing with quires and routine enquires tactfully in a professional manner.
  • Redirecting any enquires accordingly to the team members depending on their availability in a timely manner.
  • To develop and maintain recording of data on in-house systems (such as RiO), data bases and filing systems; both computerised and manual ensuring these comply with Data Protection and Information Protocols.
  • Providing and receiving complex information
  • Support the team with administrative duties with the monitoring of phone calls, emails, letters, management of electronic diaries as needed.
  • Assisting the MCA and LPS Lead with preparation of in-house training such as producing PowerPoints and handouts.
  • To maintain all databases held on raised Safeguarding alerts from KMPT and Deprivation of Liberty Assessments on a monthly basis. This includes collating the data into graphic reports with supporting narrative for presentation to all service lines.
  • To liaise with teams, establishing and maintaining effective working relationships with internal and external stakeholders with support from the LPS and MCA Lead
  • To screen LPS, MCA and Safeguarding referrals/alerts sent to the Safeguarding Team ensuring they are sent to the appropriate Local Authority and that the full process is followed. Sending polite reminders to staff whom do not complete the process successfully. Recording all received alerts accordingly to the appropriate database.
  • To screen Child Protection Conference invites received on a daily basis to filter known users to KMPT. If known, sending the invites onto the appropriate Mental Health professionals and liaising with the Community Mental Health and Social Care teams to ensure attendance and reports are submitted to conferences. Ensuring all invites are recorded and uploaded to service users clinical documentation and progress notes documented of appointments where necessary.
  • To carry out other appropriate delegated duties as required.
  • Flexibility to support any new trainees where necessary.
  • To identify any role challenges or conflicting priorities and discuss with the Head of Safeguarding for support.
  • Manage the LPS role as the priority with the MCA and LPS Leads support.
  • To hand-over the MCA and LPS administration duties to the Professional Lead for LPS and MCA when on annual leave

Please see job description for full details.

Job description

Job responsibilities

RESPONSIBILITY:

  • To act as the main point of administration contact for the LPS and MCA Lead and as required the safeguarding team, dealing with quires and routine enquires tactfully in a professional manner.
  • Redirecting any enquires accordingly to the team members depending on their availability in a timely manner.
  • To develop and maintain recording of data on in-house systems (such as RiO), data bases and filing systems; both computerised and manual ensuring these comply with Data Protection and Information Protocols.
  • Providing and receiving complex information
  • Support the team with administrative duties with the monitoring of phone calls, emails, letters, management of electronic diaries as needed.
  • Assisting the MCA and LPS Lead with preparation of in-house training such as producing PowerPoints and handouts.
  • To maintain all databases held on raised Safeguarding alerts from KMPT and Deprivation of Liberty Assessments on a monthly basis. This includes collating the data into graphic reports with supporting narrative for presentation to all service lines.
  • To liaise with teams, establishing and maintaining effective working relationships with internal and external stakeholders with support from the LPS and MCA Lead
  • To screen LPS, MCA and Safeguarding referrals/alerts sent to the Safeguarding Team ensuring they are sent to the appropriate Local Authority and that the full process is followed. Sending polite reminders to staff whom do not complete the process successfully. Recording all received alerts accordingly to the appropriate database.
  • To screen Child Protection Conference invites received on a daily basis to filter known users to KMPT. If known, sending the invites onto the appropriate Mental Health professionals and liaising with the Community Mental Health and Social Care teams to ensure attendance and reports are submitted to conferences. Ensuring all invites are recorded and uploaded to service users clinical documentation and progress notes documented of appointments where necessary.
  • To carry out other appropriate delegated duties as required.
  • Flexibility to support any new trainees where necessary.
  • To identify any role challenges or conflicting priorities and discuss with the Head of Safeguarding for support.
  • Manage the LPS role as the priority with the MCA and LPS Leads support.
  • To hand-over the MCA and LPS administration duties to the Professional Lead for LPS and MCA when on annual leave

Please see job description for full details.

Person Specification

Experience

Essential

  • 2 years administration experience
  • Administration skills in email, organisation and data base

Desirable

  • NHS Health Care Administration experience
  • Administration further education
  • Email management experience

Qualifications

Essential

  • Educated to NVQ Level 3 / RSA Level 3 or equivalent experience
  • Educated to GCSE Level or equivalent experience

Desirable

  • Excel training
Person Specification

Experience

Essential

  • 2 years administration experience
  • Administration skills in email, organisation and data base

Desirable

  • NHS Health Care Administration experience
  • Administration further education
  • Email management experience

Qualifications

Essential

  • Educated to NVQ Level 3 / RSA Level 3 or equivalent experience
  • Educated to GCSE Level or equivalent experience

Desirable

  • Excel training

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.