Job summary
An exciting opportunity has arisen on our Inpatient Paediatric Ward. Weare looking for motivated, enthusiastic and compassionate health careassistants to join our team.
You must be motivated and committed to the delivery of highquality care, have a mature approach to your work and have the ability tocommunicate and work effectively with children of all ages and their families.You will be working within a multidisciplinary team to provide support to thechildren and families, ideally you will have previous experience working withchildren and /or previous experience in a health care setting.
If you have any questions please do not hesitateto contact us.
Main duties of the job
Our Healthcare Support Workers work as part of the multi-professional team caring for patients aged from 0-18 years and their parents/carers.
Our Healthcare Support Workers;
Promote and support registered staff with the physical health, comfort and wellbeing of babies/children/young people, including recording vital signs once competency completed.
support parents/carers to provide babies, children and young people with personal care, where and when required ensuring privacy and dignity is maintained all times
To provide support and supervision for patients admitted with Eating disorders and Mental Health needs, working alongside the registered staff to care for these patients recognising their individual needs which includes patients requiring mealtime support or supervision
Escort patients from the ward to other departments within the hospital
keep the ward clean and tidy and restocking equipment
For furtherinformation about this post, please contact:
Jenny Drummond-
About us
Ashford and St.Peters Hospitals NHS Foundation Trust serves a population of more than 410,000people living in North-West Surrey, parts of Hounslow and beyond.
Over 3,700 highly trained doctors, nurses, midwives, therapists, healthcare scientists and other support staff make up our workforce, providing a wide range of services across out two hospitals, Ashford , Ashford, Surrey and St Peter’s , Chertsey, Surrey.
We also run many specialist clinics in the community and local community hospitals and other healthcare facilities.
Our vision is to be one of the best healthcare Trusts in the country. There has neverbeen a better time to join us in the NHS at Ashford & St PetersHospitals NHS Foundation Trust with our strong commitment to staff healthand wellbeing. We are committed to providing continuous professionaldevelopment, staff benefits and flexibility to shape our workforce around ourpatient care.
Pleasesee the supporting links which you can find on the right-hand side of this jobadvert.There is guidance on how to make an application on NHS Jobs as well as moreinformation about joining the ASPH Team
PLEASE BE AWARE THAT ADVERTS MAY CLOSE BEFORE THEIR PUBLISHED CLOSING DATE, THEREFORE PLEASE SUBMIT YOUR APPLICATION AS SOON AS POSSIBLE.
Job description
Job responsibilities
PatientCare
To be responsible for maintaining and conductingoneself in a professional manner towards children and their families, carers,colleagues and other agencies, at all times
To support parents/carers to provide babies, children and young peoplewith personal care, where and when required, demonstrating empathy, dignity,respect and compassion at all times.
To promote and support registered staff with the physical health,comfort and wellbeing of babies/children/young people, including recordingvital signs once competency completed.
Support registered staff with implementation in all aspects of thepatients plan of care
To provide support and supervision for patients admitted with Eatingdisorders and Mental Health needs, working alongside the registered staff tocare for these patients recognising their individual needs.
Escort patients from the ward to other departments within the hospital,in accordance with Standards of Practice and Care, maintaining their privacyand dignity at all times.
To maintain the highest possible standards of compassionate andprofession family centred care
To ensure good working relationships with colleagues by contributing tothe effective running of the ward/department.
Empower children and their families by ensuring that they receiverelevant information about their treatment, medication, available services,advocacy services, ward routines and safety procedures under the guidance of aregistered nurse.
To promote a positive experience for children and families throughproactive listening, being responsive to issues raised/concerns raised bypatient family with colleagues and senior members of the team.
To observe and report to a registered member of the team, any changeswhich may indicate an alteration in the general well-being and safety of apatient/family member. This would include observations around the patientspresentation, behaviour, mood and verbal content.
Ensure that the environment is clean and tidy at all times. To liaisewith the cleaning team regarding cleanliness
Communication
Answer the telephone in accordance to the Trusts Standards for Practiceand Care and refers calls to the nurse in charge as appropriate.
Communicate with children and relatives in a courteous, caring,sensitive, appropriate manner and refer to the nurse in charge as required.
Report any incidents, accidents,concerns, near misses or complaints to the nurse in charge.
Be sensitive to the patient andtheir environment, ensuring communication of a personal and or private natureis discreet and patient confidentiality is maintained.
Ensure that all care isdocumented, that all entries made by the post holder in the nursing notes arecurrent, relevant and accurate, and the content will then be reported &counter signed by the registered nurse.
Personal Responsibilities
Attend all relevant mandatory training and remain up to date
Undertake an annual staff worker appraisal
Within six months of commencing with the Trust complete the HCAcompetencies in order to achieve the Care Certificate as standard for allhealth care assistants
Ensure that the uniform policy is adhered to at all times includingdisplaying your photo ID badge/card
Job description
Job responsibilities
PatientCare
To be responsible for maintaining and conductingoneself in a professional manner towards children and their families, carers,colleagues and other agencies, at all times
To support parents/carers to provide babies, children and young peoplewith personal care, where and when required, demonstrating empathy, dignity,respect and compassion at all times.
To promote and support registered staff with the physical health,comfort and wellbeing of babies/children/young people, including recordingvital signs once competency completed.
Support registered staff with implementation in all aspects of thepatients plan of care
To provide support and supervision for patients admitted with Eatingdisorders and Mental Health needs, working alongside the registered staff tocare for these patients recognising their individual needs.
Escort patients from the ward to other departments within the hospital,in accordance with Standards of Practice and Care, maintaining their privacyand dignity at all times.
To maintain the highest possible standards of compassionate andprofession family centred care
To ensure good working relationships with colleagues by contributing tothe effective running of the ward/department.
Empower children and their families by ensuring that they receiverelevant information about their treatment, medication, available services,advocacy services, ward routines and safety procedures under the guidance of aregistered nurse.
To promote a positive experience for children and families throughproactive listening, being responsive to issues raised/concerns raised bypatient family with colleagues and senior members of the team.
To observe and report to a registered member of the team, any changeswhich may indicate an alteration in the general well-being and safety of apatient/family member. This would include observations around the patientspresentation, behaviour, mood and verbal content.
Ensure that the environment is clean and tidy at all times. To liaisewith the cleaning team regarding cleanliness
Communication
Answer the telephone in accordance to the Trusts Standards for Practiceand Care and refers calls to the nurse in charge as appropriate.
Communicate with children and relatives in a courteous, caring,sensitive, appropriate manner and refer to the nurse in charge as required.
Report any incidents, accidents,concerns, near misses or complaints to the nurse in charge.
Be sensitive to the patient andtheir environment, ensuring communication of a personal and or private natureis discreet and patient confidentiality is maintained.
Ensure that all care isdocumented, that all entries made by the post holder in the nursing notes arecurrent, relevant and accurate, and the content will then be reported &counter signed by the registered nurse.
Personal Responsibilities
Attend all relevant mandatory training and remain up to date
Undertake an annual staff worker appraisal
Within six months of commencing with the Trust complete the HCAcompetencies in order to achieve the Care Certificate as standard for allhealth care assistants
Ensure that the uniform policy is adhered to at all times includingdisplaying your photo ID badge/card
Person Specification
Experience
Essential
- Relevant experience of caring for others
Desirable
- Previous NHS experience
- Previous experience working with Children and young people.
Qualifications
Essential
- Educated to GSCE level or equivalent
Desirable
- NVQ level 2 or equivalent
Attitude/Values
Essential
- Always puts patients first
- Customer service focus
- Willing and able to take personal
- responsibility
- Demonstrates passion for excellence
- Seeks out and takes opportunities for
- improving the service offered
- Takes pride in their work and their team
- Flexible in their attitudes and behaviours to support team working and delivery of objectives, including willingness to be redeployed to another department depending on the needs of the service
- Respects, values and cares for others
- Supports learning and development of self and others
- Supports and promotes equality and diversity
Other requirements
Essential
- Able to demonstrate that you are honest, reliable and trustworthy
- Treat patients, visitors, colleagues with respect
- Ability to be flexible to meet the needs of the team, the service and the Trust
Desirable
- Ability to travel between Trust sites
Knowledge
Essential
- NHS Constitution
- Trust vision & values
- An understanding of the Healthcare assistant role
Skills
Essential
- Evidence of ability to communicate clearly both verbally and in writing
- Ability to learn new skills and adapt to change
Desirable
- You have knowledge & awareness of diversity and human rights as appropriate to your role
- You are able to communicate effectively to ensure high standards of care, treatment service or support as appropriate to your role
- Patient facing roles – be able to understand an individuals communication physical & emotional needs recognise their needs and preferences
- Able to provide a customer focussed service
Person Specification
Experience
Essential
- Relevant experience of caring for others
Desirable
- Previous NHS experience
- Previous experience working with Children and young people.
Qualifications
Essential
- Educated to GSCE level or equivalent
Desirable
- NVQ level 2 or equivalent
Attitude/Values
Essential
- Always puts patients first
- Customer service focus
- Willing and able to take personal
- responsibility
- Demonstrates passion for excellence
- Seeks out and takes opportunities for
- improving the service offered
- Takes pride in their work and their team
- Flexible in their attitudes and behaviours to support team working and delivery of objectives, including willingness to be redeployed to another department depending on the needs of the service
- Respects, values and cares for others
- Supports learning and development of self and others
- Supports and promotes equality and diversity
Other requirements
Essential
- Able to demonstrate that you are honest, reliable and trustworthy
- Treat patients, visitors, colleagues with respect
- Ability to be flexible to meet the needs of the team, the service and the Trust
Desirable
- Ability to travel between Trust sites
Knowledge
Essential
- NHS Constitution
- Trust vision & values
- An understanding of the Healthcare assistant role
Skills
Essential
- Evidence of ability to communicate clearly both verbally and in writing
- Ability to learn new skills and adapt to change
Desirable
- You have knowledge & awareness of diversity and human rights as appropriate to your role
- You are able to communicate effectively to ensure high standards of care, treatment service or support as appropriate to your role
- Patient facing roles – be able to understand an individuals communication physical & emotional needs recognise their needs and preferences
- Able to provide a customer focussed service
