Job Title: Motor Claims Handler
Job Location: Glasgow City Centre – Hybrid options available
Job Salary: Up to £31,000 per annum

About the role:

The Claims Handler Role will be part of the team that is responsible for handling Public and Employee claims on behalf of various clients. Claims Handlers need to provide a quality, proactive, 360 claims service on behalf of important clients and in accordance with the insurer’s claims handling philosophy.

Duties and Responsibilities:

* Establish if cover is in place for the claim
* Record all claims on the digital claims handling system
* Investigate all liability claims either from the desk or by instructing loss adjusters
* Make the decision on liability
* Negotiate settlement of the claim
* Ensure compliance with all legal timescales and client SLAs
* Build relationships with external clients and stakeholders
* Provide referral support to less experienced colleagues

Skills & Experience:

* Experience of policy wording and terms and conditions
* Knowledge of insurance and the insurance market
* Knowledge of how to value an injury claim
* Knowledge of reserving philosophies desirable
* Knowledge of Civil Procedure Rules and the Claims Portal
* Good communications skills at all levels
* Excellent customer service
* The ability to work as part of a team
* Take responsibility for your own workload
* Must be able demonstrate adaptability and flexibility
* Good planning and organisational skills
* Strong IT skills

Benefits:

* Competitive salary
* Company laptop and equipment provided
* Pension scheme
* Discount platform; for thousands of retailers
* 25 days Holiday Excluding Bank Holidays

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.