Salary: £40,000 – £50,000
Location: Remote and client site
About us
Our mission is to improve and safeguard public services. We apply digital tools and ways of working to ensure our public services are centred around citizens and communities. We partner with central and local government clients to support the successful delivery of digital and technology services, working collaboratively to solve problems and support long term digital transformation.
At Methods we are not afraid of making mistakes; we aim to learn from them. We strive to create a supportive environment for colleagues, and we also aim to have fun.
We have established communities of practice that you will be able to join that create a supportive internal environment alongside your client work.
We are growing our teams across the company and would love to talk to you about becoming a part of Methods.
Your role
We are recruiting for a Content Designer on a permanent basis. You will have a passion for making things easier for people to understand and use.
Your responsibilities will include:
Planning, creating and managing content in line with the GOV.UK Service Manual and Content Design guidelines
Using evidence, data and research to help define user needs and make content decisions
Making sure appropriate content appears in the right place, at the right time, in the most suitable format
Championing user-centred design practices and advocating for accessible products and services
Using analytical and problem-solving skills to help the team challenge assumptions and solve design problems
Requirements
Skills we are looking for
An ability to absorb large amounts of information and use it to create appropriate content, processes or workflows
An understanding of when to use different types of prototype (from paper to coded) to demonstrate a proposed approach to content changes or improvements
Experience of designing content to meet user needs, including writing in plain language and making information accessible to all
Robust experience in writing, editing and publishing digital content
An understanding of government accessibility requirements
An ability to identify important stakeholders, to build and manage relationships with them, and to influence their decisions
Strong communication and interpersonal skills
Experience working on agile projects or in an agile environment
Understanding how policy or technology constraints affect the development of a product, and how digitalisation benefits users
We know not everyone will have all the skills we are looking for. We are happy to support you to grow your skill set and experience through our training budget, working with our experienced teams and mentoring.
Additional skills and behaviours
Skills that would also be useful in this role include:
Experience developing content governance, processes and workflows
Experience shaping and structuring the information architecture of content
Experience leading the design and implementation of content strategies and policies
Proactive approach to addressing environmental issues, embedding environmental responsibility in practices and standards, and encouraging clients to consider innovative solutions within the scope of work
Proactive approach to diversity, equity and inclusion internally and with clients
This role will require you to have or be willing to go through Security Clearance. As part of the onboarding process candidates will be asked to complete a Baseline Personnel Security Standard; details of the evidence required to apply may be found on the government website Gov.UK. If you are unable to meet this and any associated criteria, then your employment may be delayed, or rejected. Details of this will be discussed with you at interview.
Benefits
Benefits
Holiday: 25 days a year, plus bank holidays, with the option to buy 5 extra days each year
Pension: 4% employer contribution and 5% employee contribution
Discretionary bonus: based on company and individual performance
Life assurance: 4 times base salary
Private medical insurance: non-contributory (spouse and dependants included)
Worldwide travel insurance: non-contributory (spouse and dependants included)
Enhanced maternity and paternity leave after 18 months service
