Job summary

The Senior Building Operative will ensure that a clean, safe and comfortable environment is provided for patients, staff and visitors at all times.

The post holder will provide supervision and guidance to the Building Operatives to ensure that they provide a comprehensive multidisciplinary domestic, portering and maintenance support service.

The Senior Building Operative will support the Multi-trade Operative in the delivery of a range of maintenance activities for their building. [ The proportion of maintenance/domestic duties undertaken will be agreed with the post holder and will be dependent on both the needs of the service and the skill set of the individual .]

The post holder will supervise, the Building Operatives allocating work activities for each shift.

The post holder will take the lead on a range of basic, routine maintenance work (e.g. flushing, testing lights) and patient facing tasks e.g. supplying laundry maintaining cleanliness standards and general housekeeping tasks.

The post holder will also undertake auditing and scoring standards of cleanliness,

Main duties of the job

Supervisory responsibilities

To allocate work activities to the Building Operatives for each shift.

To undertake operational supervision of the Building Operatives to monitor and deliver to required standards.

To oversee all domestic and routine maintenance duties within area of responsibility ensuring that these are carried out consistently and required standards including hospital contractors.

To ensure that all personnel including contractors comply with Health & Safety regulations and security requirements. This includes monitoring the correct use of tools, access platforms, cleaning and other equipment.

To undertake minor repair work and appropriate planned preventative maintenance tasks that does not warrant the attention of the Multi-Skilled Operative or District Maintenance Technicians or Supervisors and ensuring timely completion against PPM programme as determined by the business manager.

To identify and report to the Building Manager any breaches of compliance with regulations or the Trust’s own policies and procedures and reporting of incidences.

About us

West London NHS Trust is one of the most diverse providers of mental health, community and social care in the UK.

Our 3,982 staff care for people in hospital and in the community, helping them to recover and go on to lead full and productive lives. We aim to be the best organisation of our kind in the country.

We provide care and treatment for more than 800,000 people living in the London boroughs of Ealing, Hammersmith & Fulham and Hounslow, delivering services in the community (at home, in GP surgeries and care homes), hospital, specialist clinics and forensic (secure) units.

We’rerated good overall by the Care Quality Commission (CQC).

Together, we’re committed to promoting hope and wellbeing, working with patients, service users, carers, families and partners across the communities we serve.

We are keen to ensure that our workforce reflects the community it serves, particularly in terms of ethnicity, gender, disability, LGBTQ+ and experience of mental illness.

The regulations mandating vaccination for in-scope roles in the NHS have now been removed. The Trust does however continue to encourage and support staff to be vaccinated as this remains the best line of defence against COVID19. Vaccination data will be collected by our recruitment team during your on-boarding if you are happy to provide a copy of your COVID pass.

Date posted

27 February 2023

Pay scheme

Agenda for change

Band

Band 3

Salary

£21,730 to £23,177 a year pa plus HCAS

Contract

Permanent

Working pattern

Full-time

Reference number

222-E&F-509

Job locations

Building Management Northern

Crowthorne

RG45 7EG

Job description

Job responsibilities

To assist senior managers with the implementation of new procedures pertaining to domestic activities and routine maintenance.

To participate in team meetings.

To undertake mandatory and developmental training to ensure that their knowledge of Health and Safety, Risk Management and COSHH is up-to-date.

To adhere to set procedures for entering, leaving and working in patient areas liaising closely with ward and security staff as appropriate.

To adhere to Trust policies and procedures.

To use a range of hand tools, fine tools and equipment.

To be prepared to work at height from ladders, scaffold etc. and in crawl ways or ducts.

The post holder will be required to undertake any other duties as appropriate to the nature and grading of the post.

Responsible for and incident reporting as per Trust Policy

Job description

Job responsibilities

To assist senior managers with the implementation of new procedures pertaining to domestic activities and routine maintenance.

To participate in team meetings.

To undertake mandatory and developmental training to ensure that their knowledge of Health and Safety, Risk Management and COSHH is up-to-date.

To adhere to set procedures for entering, leaving and working in patient areas liaising closely with ward and security staff as appropriate.

To adhere to Trust policies and procedures.

To use a range of hand tools, fine tools and equipment.

To be prepared to work at height from ladders, scaffold etc. and in crawl ways or ducts.

The post holder will be required to undertake any other duties as appropriate to the nature and grading of the post.

Responsible for and incident reporting as per Trust Policy

Person Specification

Qualifications

Essential

  • Good general education: reading, writing and numeracy skills.
  • NVQ 3 or equivalent experience in a domestic and/or maintenance service role.
  • NVQ 3 or equivalent experience in customer service.
  • Experience undertaking basic maintenance tasks (e.g. testing, flushing systems, changing bulbs etc.).

Desirable

  • Accredited to a relevant body (e.g. British Institute of Cleaning Sciences (BICS)

Experience

Essential

  • Minimum of 1 year’s previous experience working in a domestic/maintenance services role within a Hospital/NHS environment.
  • Experience supervising large staff groups.
  • Experience carrying out routine maintenance, minor repairs, checks and testing across maintenance and domestic services.

Desirable

  • Experience working in a secure mental health setting.
  • Previous experience supervising staff within an NHS or other public sector setting.
  • Line management experience.

Knowledge

Essential

  • Sound understanding of Health & Safety and COSHH regulations.
  • Understanding of the correct application of manual handling techniques and working at heights.
  • Sound understanding of the quality aspects related to cleaning, routine maintenance and food handling.
  • Understanding of confidentiality requirements.

Desirable

  • Understanding of PLACE audit process.

Personal Qualities

Essential

  • Able to work with minimum supervision.
  • Excellent attention to detail (e.g. for checking compliance, tool and equipment list etc.).
  • Able to communicate effectively with patients, staff and visitors.
  • Able to prioritise tasks and knowing when to escalate issues.
  • Flexible team worker.

Desirable

  • Willing to develop skills.
Person Specification

Qualifications

Essential

  • Good general education: reading, writing and numeracy skills.
  • NVQ 3 or equivalent experience in a domestic and/or maintenance service role.
  • NVQ 3 or equivalent experience in customer service.
  • Experience undertaking basic maintenance tasks (e.g. testing, flushing systems, changing bulbs etc.).

Desirable

  • Accredited to a relevant body (e.g. British Institute of Cleaning Sciences (BICS)

Experience

Essential

  • Minimum of 1 year’s previous experience working in a domestic/maintenance services role within a Hospital/NHS environment.
  • Experience supervising large staff groups.
  • Experience carrying out routine maintenance, minor repairs, checks and testing across maintenance and domestic services.

Desirable

  • Experience working in a secure mental health setting.
  • Previous experience supervising staff within an NHS or other public sector setting.
  • Line management experience.

Knowledge

Essential

  • Sound understanding of Health & Safety and COSHH regulations.
  • Understanding of the correct application of manual handling techniques and working at heights.
  • Sound understanding of the quality aspects related to cleaning, routine maintenance and food handling.
  • Understanding of confidentiality requirements.

Desirable

  • Understanding of PLACE audit process.

Personal Qualities

Essential

  • Able to work with minimum supervision.
  • Excellent attention to detail (e.g. for checking compliance, tool and equipment list etc.).
  • Able to communicate effectively with patients, staff and visitors.
  • Able to prioritise tasks and knowing when to escalate issues.
  • Flexible team worker.

Desirable

  • Willing to develop skills.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab) .

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab) .

Additional information

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab) .

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab) .