Social Prescribing Linked Worker / Part Time Supervisor Job Vacancy in South Tyneside, England, UK

Job description

Job responsibilities

• JobPurpose
• Provide personalised support toindividuals, their families and carers to take control of their wellbeing, liveindependently and improve their health outcomes.
• Developtrusting relationships by giving people time and focus on what matters to me.
• Takea holistic approach, based on the persons priorities and the widerdeterminants of health.
• Co-producea personalised support plan to improve health and wellbeing, introducing orreconnecting people to community groups and statutory services.
• Drawon, and increase, the strengths and capacities of local communities, enablinglocal VCSE organisations and community groups to receive social prescribingreferrals. Ensure they are supported, have basic safeguarding processes forvulnerable individuals and can provide opportunities for the person to developfriendships, a sense of belonging, and build knowledge, skills and confidence.
• Work together with all localpartners to collectively ensure that local VCSE organisations and communitygroups are sustainable and that community assets are nurtured.
• The post holder will be responsible for supervising& managing the Social Prescribing Team
• The post holder will be responsible for supervising& managing the Social Prescribing Team
• The post holder will work alongside the Team Leader to develop andimplement an effective Social Prescribing service

Dimensions

• The post holder will work within one of Nottingham Citys Primary Networks(PCNs )acting as the named Linked Social Prescriber
• The post holder will be accessible to members of the PCN between the hours of 8am and 8pm
• The post holder will co-ordinate social prescriptions across the PCN
• The post holder will work collaboratively with other PCN Social Prescribers & other members with the PCN

Key Responsibilities

Referrals

• You will generate referrals from GP practices, within Nottingham City Primary Care Network (PCN). As the service continues to grow, referrals will be taken from pharmacies, multi-disciplinary teams, hospital discharge teams, allied health professionals, fire service, police, job centres, social care services, housing associations, and local Voluntary, Community and Social Enterprise (VCSE) organisations (list not exhaustive).
• Promoting social prescribing, its role in self-management, and the wider determinants of health.
• Build relationships with key staff in GP practice within the local PCN, attending relevant meetings, becoming part of the wider network team, giving information and feedback on social prescribing.
• Be proactive in developing strong links with all local agencies to encourage referrals, recognising what they need to be confident in the service to make appropriate referrals.
• Work in partnership with all local agencies to raise awareness of social prescribing and how partnership working can reduce pressure on statutory services, improve health outcomes and enable a holistic approach to care.
• Provide referral agencies with regular updates about social prescribing, including training for their staff and how to access information to encourage appropriate referrals.
• Seek regular feedback about the quality of service and the impact of social prescribing on referral agencies.
• Be proactive in encouraging self-referrals and connecting with all local communities, particularly those communities that statutory agencies may find hard to reach.
• Work closely with Care Navigators & Community Teams within PCN

Provide personalised support

• Meet people on a one-to-one basis, making home visits where appropriate within organisations policies and procedures. Give people time to tell their stories and focus on what matters to me. Build trust with the person, providing non-judgemental support, respecting diversity and lifestyle choices. Work from a strength-based approach focusing on a persons assets.
• Be a friendly source of information about wellbeing and prevention approaches.
• Help people identify the wider issues that impact on their health and wellbeing, such as debt, poor housing, being unemployed, loneliness and caring responsibilities.
• Work with the person, their families and carers, and consider how they can all be supported through social prescribing.
• Help people maintain or regain independence through living skills, adaptations, enablement approaches and simple safeguards.
• Work with individuals to co-produce a simple personalised support plan based on the persons priorities, interests, values and motivations including what they can expect from the groups, activities and services they are being connected to and what the person can do for themselves to improve their health and wellbeing.
• Where appropriate, physically introduce people to community groups, activities and statutory services, ensuring they are comfortable. Follow up to ensure they are happy, able to engage, included and, receiving good support.
• Where people may be eligible for a personal health budget, help them explore this option as a way of providing funded, personalised support to be independent, including helping people to gain skills for meaningful employment, where appropriate.

Support community groups and VCSE organisations to receive referrals

• Forge strong links with local VCSE organisations, community and neighbourhood level groups, utilising their networks and building on whats already available to create a map or menu of community groups and assets. Use these opportunities to promote micro-commissioning or small grants if available.
• Develop supportive relationships with local VCSE organisations, community groups and statutory services, to make timely, appropriate and supported referrals for the person being introduced.
• Ensure that local community groups and the local VCSE organisations being referred to have basic procedures in place for ensuring that vulnerable individuals are safe and, where there are safeguarding concerns, work with all partners to deal appropriately with issues. Where such policies and procedures are not in place, support groups to work towards this standard before referrals are made to them.
• Check that community groups and the local VCSE organisations meet in insured premises and that health and safety requirements are in place. Where such policies and procedures are not in place, support groups to work towards this standard before referrals are made to them.
• Support local groups to act in accordance with information governance policies and procedures, ensuring compliance with the Data Protection Act and the General Data Protection Regulations (GDPR).

Work collectively with all local partners to ensure community groups are strong and sustainable

• Work with the GP practices, PCN(s) and commissioners and local partners to identify unmet needs within the community and gaps in community provision.
• Support local partners and commissioners to develop new groups and services where needed, through small grants for community groups, micro-commissioning and development support.
• Encourage people who have been connected to community support through social prescribing to volunteer and give their time freely to others, in order to build their skills and confidence, and strengthen community resilience.
• Develop a team of volunteers within your service to provide buddying support for people, starting new groups and finding creative community solutions to local issues.
• Encourage people, their families and carers to provide peer support and to do things together, such as setting up new community groups or volunteering.
• Provide a regular confidence survey to community groups receiving referrals, to ensure that they are strong, sustained and have the support they need to be part of social prescribing.

Operational tasks:

Data capture

• Work sensitively with people, their families and carers to capture key information, enabling tracking of the impact of social prescribing on their health and wellbeing.
• Encourage people, their families and carers to provide feedback and to share their stories about the impact of social prescribing on their lives.
• Support referral agencies to provide appropriate information about the person they are referring. Use the case management system to track the persons progress. Provide appropriate feedback to referral agencies about the people they referred.
• Work closely with GP practices within the PCN to ensure that social prescribing referral codes are inputted to EMIS/SystmOne/Vision and that the persons use of the NHS can be tracked, adhering to data protection legislation, GDPR and data sharing agreements with the Clinical Commissioning Group (CCG).

Professional development:

• Work with your line manager to undertake continual personal and professional development, taking an active part in reviewing and developing the roles and responsibilities.
• Adhere to organisational policies and procedures, including confidentiality, safeguarding, lone working, information governance, and health and safety.
• Work with your line manager to access regular clinical supervision, to enable you to deal effectively with the difficult issues that people present.

Person Specification

Qualifications

Essential

• NVQ Level 3, advanced level or equivalent qualifications or working towards or relevant work experience

Desirable

• Motivational coaching and interviewing skills qualification or equivalent experience

Experience

Essential

• Experience of supervising others
• Experience of working directly in a community development context, adult health and social care, learning support or public health/health improvement (including unpaid work)
• Experience of supporting people, their families and carers in a related role (including unpaid work)
• Experience of working with the VCSE sector (in a paid or unpaid capacity), including with volunteers and small community groups
• Experience of partnership/collaborative working and of building relationships across a variety of organisations

Desirable

• Experience of supervising others
• Experience of supporting people with their mental health, either in a paid, unpaid or informal capacity
• Experience of data collection and using tools to measure the impact of services

Additional Criteria

Essential

• Ability to be flexible over hours worked within contracted hours to meet the needs of the service.
• Full driving licence and ability to travel

Skills & Attributes

Essential

• Knowledge of the personalised care approach
• Knowledge of the wider determinants of health, including social, economic and environmental factors and their impact on communities
• Knowledge of VCSE and community services in the locality.
• Knowledge of IT Systems, including the ability to use word processing skills, emails and the internet to create simple plans and reports.
• Ability to communicate effectively, both verbally and in writing, with people, their families, carers, community groups, partner agencies and stakeholders.
• Ability to identify risk and assess/manage risk when working with individuals.
• Ability to provide leadership and to finish work tasks.
• Ability to support people in a way that inspires trust and confidence, motivating others to reach their potential.
• Ability to write personalised plans and conduct surveys and conduct service evaluation processes.
• Ability to organise, plan and prioritise on own initiative, including when under pressure and meeting deadlines.
• Understanding of social care procedures for adults & children
• Understanding of information governance & data
• protection

Desirable

• Ability to work from an asset-based approach, building on existing community and personal assets

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.