Title: Events Customer Service Assistant

Location: Loughton

Salary: £20,000 + Bonus scheme

Days/ Hour of work: 09:00 – 17:00

Benefits

  • Full in-house training

  • Generous pension contribution

  • Amazing company culture

  • Progression opportunities

  • Option to attend events

  • Regular team socials

  • 28 days of annual leave (inclusive of public holidays)

    • The company

    An amazing opportunity has arisen to join the delegate team at this prestigious company based in Loughton. They are looking for a bright and energetic individual who will provide a high level of customer service. You will also be assisting multiple departments within the business so will gain a wider knowledge of the company, no day will be the same.

    Duties

  • Calling customers to invite them to upcoming events

  • Following up on enquiries

  • Helping delegates with travel and accommodation information

  • Sending emails to confirm attendance

  • Working with other departments such as Marketing and Production

  • Inputting data into company spreadsheets and databases

  • Cross-checking information

  • Gathering information and researching different organisations

    • The ideal candidate

  • Confident speaking to customers on the phone

  • Excellent organisation, with a good attention to details

  • Have a good command of Microsoft Office products, particularly Excel

  • Ability to work well under pressure

  • Excellent written and spoken command of the English language

  • Pleasant telephone manner

  • An enthusiastic ‘can do’ approach to work

    • Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

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