Job summary
An exciting opportunity has arisen for a 6 month secondment role to join the Division of Medicine and Integrated Care as a General Internal Medicine Rota Support Manager. We are looking for a highly motivated individual, who is passionate and a committed professional with excellence in patient care to join our Management Team.
Excellent workforce and rota management is central to the services we provide, ensuring we have the right people in the right places at the right time to treat our patients and support the Clinical Directors and Director of Operations.
We pride ourselves on providing a high quality service to our patients and this role is an excellent opportunity for a confident and effective communicator to join us at a very exciting time for organisational change.
The post holder will work within a highly skilled and dynamic team. This highly passionate individual will be responsible for the creation, maintenance and improvement in the clinical and non-clinical rotas within Directorates across the Medicine Division. The role has a large focus on customer relations, safe and effective care delivery, dedicated to deliver financially sustainable management.
Main duties of the job
The post holder will take a lead in conjunction with Clinical Directors, Deputy Director of Operations, Assistant Directorate Managers, and Specialty Leads on the leadership, management and challenges pertaining to the management of medical staff within the Medicine Division. The post holder will provide an efficient and effective support to the Clinical Directors across Medicine and the Director of Operations.
About us
At the Dudley Group our patients and staff are at the heart of all that we do and that is to provide a world class service that aligns with our vision of “excellent health care, improved health for all”. We are seeking to recruit staff who share our vision and values of making Dudley Group an incredible workplace.
We are committed to becoming a diverse and an inclusive employer and where people feel sense of belonging. Seeking to expand diversity within our teams, we positively encourage applications from under-represented groups such as ethnically diverse, disabled and LGBTQ+ groups. We are also under-represented in-terms of gender within nursing roles and we would welcome applications from people from male and non-binary backgrounds.
The Dudley Group NHS Foundation Trust recognises the values and transferable skills that the Armed Forces community bring and recognise their compatibility with NHS roles.
We are committed to home life balance through flexible working and making reasonable adjustments where possible.
Job description
Job responsibilities
Please refer to the attached job description for full details of the main duties and responsibilities that the post holder is required to undertake.
Job description
Job responsibilities
Please refer to the attached job description for full details of the main duties and responsibilities that the post holder is required to undertake.
Person Specification
Qualifications & Education
Essential
- Management qualification and/or educated to degree standard or level of knowledge equivalent acquired through minimum of 3 years’ experience
- Educated to GCSE English Standard (C) or equivalent
Desirable
- Evidence of, or working towards further education
Knowledge & Training
Essential
- Computer and informatics literate
- Demonstrate willingness to learn an understanding of the NHS
- Willingness to undertake additional training required for the role
- Advanced knowledge and understanding of Microsoft Office, including Outlook, Excel, Access and Word
Experience
Essential
- Rota Co-ordinator experience
- Experience of formulating policies and procedures
- Experience of working with complex systems and information with competing and conflicting demands
- Experience of working in the NHS or a similar healthcare organization
Communication & Relationship Skills
Essential
- Ability to work on own initiative and as part of a team
- Strong sense of commitment to openness, honesty and integrity in undertaking the role
- To have professional attitude at all times
- Willingness to improving the working lives of medical staff
- Excellent written and verbal communication
- Ability to develop and maintain professional networks
- Excellent interpersonal skills, with effective communication with colleagues at all levels within the organisation and external organisations, and to liaise on sensitive/important issues
Analytical & Judgement Skills
Essential
- Ability to problem solve/prioritise conflicting issues and make decisions
- Evidence of initiating purposeful action and persistence in achieving objectives
Planning & Organisational Skills
Essential
- Show willingness to plan and adapt to change
- Excellent organisation skills and time management
- Highly motivated and self-directed
- Resilient, flexible around working times and able to adapt to ensure achievement of objectives with constantly changing situations and environments
- Flexible, responsive approach to work
Person Specification
Qualifications & Education
Essential
- Management qualification and/or educated to degree standard or level of knowledge equivalent acquired through minimum of 3 years’ experience
- Educated to GCSE English Standard (C) or equivalent
Desirable
- Evidence of, or working towards further education
Knowledge & Training
Essential
- Computer and informatics literate
- Demonstrate willingness to learn an understanding of the NHS
- Willingness to undertake additional training required for the role
- Advanced knowledge and understanding of Microsoft Office, including Outlook, Excel, Access and Word
Experience
Essential
- Rota Co-ordinator experience
- Experience of formulating policies and procedures
- Experience of working with complex systems and information with competing and conflicting demands
- Experience of working in the NHS or a similar healthcare organization
Communication & Relationship Skills
Essential
- Ability to work on own initiative and as part of a team
- Strong sense of commitment to openness, honesty and integrity in undertaking the role
- To have professional attitude at all times
- Willingness to improving the working lives of medical staff
- Excellent written and verbal communication
- Ability to develop and maintain professional networks
- Excellent interpersonal skills, with effective communication with colleagues at all levels within the organisation and external organisations, and to liaise on sensitive/important issues
Analytical & Judgement Skills
Essential
- Ability to problem solve/prioritise conflicting issues and make decisions
- Evidence of initiating purposeful action and persistence in achieving objectives
Planning & Organisational Skills
Essential
- Show willingness to plan and adapt to change
- Excellent organisation skills and time management
- Highly motivated and self-directed
- Resilient, flexible around working times and able to adapt to ensure achievement of objectives with constantly changing situations and environments
- Flexible, responsive approach to work
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab) .
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab) .
Additional information
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab) .
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab) .