Bank Food Service Assistant Job Vacancy in South Tyneside, England, UK

Job summary

An exciting opportunity has arisen to join the Patient Catering Team at St Richard’s Hospital as a Food Service Assistant.

2019 saw the introduction of a team of specially trained catering staff dedicated to patient nutrition and hydration as well as cleaning duties to a high Infection control and food safety standard.

Successful applicants should have some previous experience within both the food service and customer service industry although full training will be given.

Previous experience within a healthcare setting would be beneficial.

Duties include but are not exclusive to hot and cold meal and beverage service, meal ordering via electronic system (IPad) general kitchen cleaning duties, Cleaning of patient bedside tables and lockers and washing up.

This is a manual role and applicants will be required to spend the duration of their shift on their feet, pushing, pulling, bending and lifting.

Applicants will be required to under go full training in Food safety, Infection control, COSHH and Special diets. They are also required to operate food service equipment including regeneration trolley, beverage trolley and IPads.

Excellent customer service and communication skills are essential.

Numerous shifts available for successful candidates

Main duties of the job

Maintain good communication, liaison and working arrangements with ward staff, own team and other hospital departments.Communicate effectively with patients and their relatives to ensure their food and beverage requirements are met.

To communicate in a courteous, co-operative and sympathetic manner with due regard for privacy, dignity and confidentiality at all times.

To read and understand written and verbal instructions, and complete HACCP records accurately.

Take instruction and direction from catering team leaders and senior staff on the ward.

Ensure daily orders are communicated in a timely manner, to enable the Catering Department to prepare and deliver food items on time.

Use appropriate communication skills to respond to any aggressive and abusive behaviour and report the situation as soon as possible to the nurse in charge.

Report any concerns regarding the patient’s nutritional or fluid intake to the nurse in charge.

Assist nursing staff in updating the nutritional board in the ward area.

About us

Join us atUHSussex, every day is different, you can be the change, better neverstops

AtUHSussexwe’re proud to be at the heart of the NHS. As one of theUK’s largest acute Trusts, we’re a leading example of the excellence, the ambition and the values that have embodied the NHS for over 70 years.

Improving lives:We are a vibrant and inclusive organisation, with hardworking, talented and dedicated individuals, who work together towards a common goal, to always put ourPatient First.Our mission is summed up by our ‘where better never stops’ motto and no matter the role atUHSussex, you will play a part in driving us forwards and in improving the lives of patients across Sussex.We treat our patients and staff with the same compassion and empathy we expect for ourselves. We’re here for them when they need us, and we go above and beyond to meet their needs. This can be seen in ourwellbeing programmefor staff which is extensive and designed to support you when you need itbecausewe know that to look after others we must first look after ourselves.

Build a career with us:As a university trust and a leader in healthcare research, we value learning, teaching and training so that we can be the best that we can be. From the moment you start with us and throughout your career we will help you to grow and develop. We hope that in choosingUHSussexyou are choosing a long and happy career where you will be able to see the difference you make and feel valued for all that you do.