Band 3 Admin Coordinator – Orthopaedics Job Vacancy in South Tyneside, England, UK

Job summary

The Orthopaedic department is looking to appoint a talented, dynamic and organised Admin Coordinator for a 12 months fixed term post. This is to support with our collaborative working relationship with the Royal Orthopaedic Hospital (ROH) and is an exciting opportunity that will give the post holder an insight into System working and supporting patient care across two Organisations.

The Admin Coordinator will work alongside a dedicated Service Manager to support with;

*The booking and clerking of patients on clinical systems

*Supporting the Service Manager with utilisation of theatre lists.

*Attending meetings with the Service Manager to support cross organisational working.

*Ensure patients receive timely and appropriate appointments according to their care pathway

*Be responsible for the scheduling of elective admissions and all associated appointments

*Ensure that all data is inputted accurately into the clinical system in a timely manner

*Respond to patient and staff queries through a dedicated mailbox

*General administration duties

At University Hospitals Birmingham (UHB) our teams are committed to building healthier lives – this starts with our non-clinical support functions. These crucial service delivery teams allow the Trust to function and give first class care to our teams, patients and Partner Organisations we work with.

Main duties of the job

*To schedule patients into clinics using the criteria set out by the Trust and the clinical speciality, identifying capacity shortfalls

*Processing patient appointment attendance using a variety of hospital information systems

*To undertake where required typing which may include touch type from audio and/or copy type from written documentation which may include letters, emails, reports and any other correspondence as required

*Create documents / spreadsheets / reports as required using IT Systems

*Use Trust systems to input electronic data as required

*To exercise initiative and judgement based on acquired knowledge and experience when dealing with enquiries

*Receiving and dealing with telephone enquiries as appropriate

*To maintain diaries as required

*Input and look up data on Trust IT systems in accordance with Trust policy

*Analyse and extract complex data sets from a number of different sources

*Arrange meetings and appointments as necessary

*To assist colleagues as directed by the Supervisor/Line Manager in times of pressure of work

*Co-operate in the introduction of new technology and new working practices to ensure the smooth running of the department

*Photocopying, Scanning and filing letters and documents as required

*Receive and open incoming post and take action as required

*Review and action electronic correspondence and disseminate appropriately

*Maintain confidentiality at all time in accordance with Caldicott Guidelines and Data Protection Act

About us

We are recognised as one of the leading NHS Foundation Trusts in the UK. Our vision is to Build Healthier Lives, and we recognise that we need incredible staff to do this.

Our commitment to our staff is to create the best place for them to work, and we are dedicated to:

Investing in the health and wellbeing of our staff, including a commitment of offering flexible working where we can;Offer our staff a wide variety of training and development opportunities, to support their personal and career development objectives.

UHB is committed to ensuring that our staff are treated fairly and feel that they belong, by creating a kind and inclusive environment. This is about equity of opportunity; removing all barriers, including discrimination and ensuring each individual member of staff reach their true potential, achieve their ambitions and thrive in their work. This is more than words. We are taking action. Our commitment to an inclusive culture is embedded at all levels of the organisation where every voice is heard, driven by our diverse and active staff networks, and at Board level by the Fairness Taskforce led by our CEO. We nurture a culture which empowers staff to challenge discriminatory behaviours and to enable people to bring their ‘whole self’ to a kinder, more connected and bold place to work.