Job summary

  • To work as part of a multidisciplinary team which provides mental health services to adults
  • To work alongside a registered mental health professional / duty worker to support the team’s duty function
  • To provide contact to with service users , carers and other partners contacting the team requiring urgent support.
  • To support in the assessment and provision of social care
  • To work closely in association with the Team Leader and other senior staff
  • To work within the Care Programme Approach / Care Management process with a focus on Recovery Principles

Main duties of the job

  • To provide support , give time, and promote recovery to service users in the broader
  • Responsible for providing support to the care co-ordinator, in the implementation of a recovery focused care plan for an allocated number of individual service users.
  • To ensure that service users engage beneficially with the agreed Care Plan and access appropriate services provided on a regular and consistent basis
  • To positively promote independent living of service users within the community
  • To enable the capacity of the team to develop a rapport with service users, based upon attentiveness, sensitivity, understanding, compassion and honesty
  • To develop plans that will enable the provision of practical support to service users and their carers in developing and managing dignity and independence
  • To enable staff to provide support with daily ‘living of ordinary lives’
  • To ensure the right information is available to enable staff and service users to gain access to resources, including benefits and welfare rights

About us

Hertfordshire Partnership University NHS Foundation Trust (HPFT) is an outstanding organisation with ambitions to match. We are one of just five mental health trusts to achieve an overall rating of ‘Outstanding’ from the Care Quality Commission , and our aim is to be the leading provider of mental health and specialist learning disability services in the country.

Our family of over 3500 members of staff provide health and social care for over 400,000 people with mental ill health, physical ill health and learning disabilities across Hertfordshire, Buckinghamshire, and Norfolk, delivering these services within the community and several inpatient settings. We also deliver a range of nationally commissioned specialist services including Tier 4 services for children and young people, perinatal services, plus medium and low secure learning disabilities services.

The care we provide makes a fantastic difference to the lives of our service users, their families and carers – everything is underpinned by choice, independence and equality, with our Trust values embedded throughout:

Our Trust values are:

Welcoming. Kind. Positive. Respectful. Professional.

These values are at the core of who we are, everything we do, and how we do it!

Would you like to be part of the HPFT family? Would you like work with us to ensure our service users live the fullest lives possible they can? Would you like to be supported in your career to be the best that you can be?

Then please read on…

Date posted

15 February 2023

Pay scheme

Agenda for change

Band

Band 4

Salary

£23,949 to £26,282 a year per annum, pro rata +5% of basic salary, min £1,136 max £1,915

Contract

Permanent

Working pattern

Full-time

Reference number

367-WEST-6856

Job locations

Colne House

21 Upton Road

Watford

WD18 0JP

Job description

Job responsibilities

To support the duty function of the team. Duty works from 9am – 5pm Monday to Friday. The successful candidate will work alongside a qualified member of staff from social work / OT / nursing. They will spend their day in contact with service users receiving treatment from the team. This could be via phone contact, by seeing people in our Watford clinic, or seeing people in their own home.

Job description

Job responsibilities

To support the duty function of the team. Duty works from 9am – 5pm Monday to Friday. The successful candidate will work alongside a qualified member of staff from social work / OT / nursing. They will spend their day in contact with service users receiving treatment from the team. This could be via phone contact, by seeing people in our Watford clinic, or seeing people in their own home.

Person Specification

Qualifications

Essential

  • NVQ level 3 qualification or mental health certificate level 3 or agreement to undertake such training as soon as resources permit
  • NVQ/Mental Health Certificate Level 2
  • Commitment to Continuing Personal Development

Desirable

  • Venepuncture training

Experience

Essential

  • Three years experience of providing mental health services from within a team setting, which may be combined with personal lived experience of mental health difficulties
Person Specification

Qualifications

Essential

  • NVQ level 3 qualification or mental health certificate level 3 or agreement to undertake such training as soon as resources permit
  • NVQ/Mental Health Certificate Level 2
  • Commitment to Continuing Personal Development

Desirable

  • Venepuncture training

Experience

Essential

  • Three years experience of providing mental health services from within a team setting, which may be combined with personal lived experience of mental health difficulties

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab) .

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab) .

Additional information

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab) .

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab) .