Job summary
Do you have an interest in helping the NHS provide safe and effective care? Would you like to join a busy and dynamic team within a large community Trust?
Central London Community Healthcare NHS Trust has an exciting opportunity for a motivated Clinical Effectiveness Advisor to work across the Trust to help ensure safe, effective and high-quality care.
You will be part of the Clinical Effectiveness Team and will have the opportunity to work with clinical and non-clinical colleagues across the Trust’s services. You will be involved in audits, improvement projects and workshops to help review and support the quality of the care that CLCH provides.
You will be an excellent communicator, highly organised and a strong team worker. You will also be able to work autonomously and manage your own workload when required.
The team has a base in Milne House, Paddington, but you will be required to work across a variety of the Trust’s sites based on the project you are working on.
*PREVIOUS APPLICANTS NEED NOT APPLY*
Main duties of the job
The role of the Clinical Effectiveness Advisor will be to work within the Clinical Effectiveness Team to support the Trust’s clinical effectiveness programme.
Specifically, the Clinical Effectiveness Advisor will:
- Support the development, promotion, delivery and reporting of the Trust’s clinical effectiveness programme, working with members of the Clinical Effectiveness Team (the “CET”), clinicians and other Trust staff in accordance with the Trust’s policies and strategies
- Liaise with key stakeholders across the organisation including within the divisions and corporate central services and external partners
- Maintain up-to-date and accurate records of projects within the clinical effectiveness programme
- Support in monitoring activity and compliance of divisions and services across the various work streams
- Help educate and advise staff about best practice in clinical effectiveness and audit.
About us
Central London Community Healthcare (CLCH) is one of the largest community healthcare organisations in London and Hertfordshire, providing our services to diverse communities/boroughs in 11 London Boroughs – Barnet, Brent, Ealing, Hammersmith & Fulham, Harrow, Hounslow, Kensington and Chelsea, Merton, Richmond, Wandsworth, Westminster – and Hertfordshire.
Job description
Job responsibilities
- Organise and maintain Trust systems used within the CET
- Act as a first point of contact for queries coming into the team and respond proactively
- Produce automated reports and assist in quality assuring the output and provide initial advice to colleagues about the relevant reports
- Coordinate and participate in relevant meetings, reporting attendance and providing concise meeting minutes and action
- Carry out timely and accurate information analysis and reporting on agreed areas of portfolio
- Organise and provide administrative support for CET projects and meetings
- Support the CETs responsiveness by producing and disseminating governance materials (e.g agenda, minutes, actions)
- Diary management for CET leads
- Establish and maintain effective and efficient administrative processes and systems for the CET Team
- Support the planning and organisation of workshops and events.
Please refer to the attached Job Description for full list of responsibilities.
Job description
Job responsibilities
- Organise and maintain Trust systems used within the CET
- Act as a first point of contact for queries coming into the team and respond proactively
- Produce automated reports and assist in quality assuring the output and provide initial advice to colleagues about the relevant reports
- Coordinate and participate in relevant meetings, reporting attendance and providing concise meeting minutes and action
- Carry out timely and accurate information analysis and reporting on agreed areas of portfolio
- Organise and provide administrative support for CET projects and meetings
- Support the CETs responsiveness by producing and disseminating governance materials (e.g agenda, minutes, actions)
- Diary management for CET leads
- Establish and maintain effective and efficient administrative processes and systems for the CET Team
- Support the planning and organisation of workshops and events.
Please refer to the attached Job Description for full list of responsibilities.
Person Specification
Education/qualification
Essential
- Educated to degree level or equivalent relevant experience
Experience
Essential
- Experience of diary management ? Experience of providing responsive administrative support to teams within large organisations
- Experience of planning and coordinating meetings, events and workshops
- Experience of supporting others to operate within clinical governance frameworks
- Evidence of working effectively within the boundaries of data protection, confidentiality and information governance requirements
- Established and maintained effective and efficient administrative processes and systems
- Establish and maintain effective working relationships
- Experience of working effectively within a team
Desirable
- Technical experience of working with systems and databases
- Experience with maintaining databases ? Experience of supporting the management of projects
- Knowledge of audit, quality improvement or quality assurance in a healthcare setting
Skills and Knowledge
Essential
- Can initiate, plan, manage and deliver tasks at relevant level with minimum oversight
- Strong administration skills to ensure accuracy of clinical database and supporting team; as well as minute taking, report producing, liaising with partners/stakeholders
- Ability to work under broad direction and be accountable for own workload
- Ability to work to tight deadlines and targets
- Confident and competent in using Microsoft Office and other IT productivity tools, including the preparation of presentations using PowerPoint
- Excellent interpersonal skills
Desirable
- Working knowledge of governance and assurance, current NHS national policies, standards, requirements and directions that relate to measuring and improving the quality and safety of patient care
- Experience of supporting project management
Additional
Essential
- Highly organised and responsive with good attention to detail ? Adaptive and flexible – able to react to a changing environment
- Proactive and able to use initiative
- Appreciates the role of confidentiality and candour within the NHS
- Assumes responsibility for personal development
- Self-motivated and able to prioritise, manage and deliver to timetable
- Ability to work with internal and external stakeholders ? Ability to travel to various sites
Person Specification
Education/qualification
Essential
- Educated to degree level or equivalent relevant experience
Experience
Essential
- Experience of diary management ? Experience of providing responsive administrative support to teams within large organisations
- Experience of planning and coordinating meetings, events and workshops
- Experience of supporting others to operate within clinical governance frameworks
- Evidence of working effectively within the boundaries of data protection, confidentiality and information governance requirements
- Established and maintained effective and efficient administrative processes and systems
- Establish and maintain effective working relationships
- Experience of working effectively within a team
Desirable
- Technical experience of working with systems and databases
- Experience with maintaining databases ? Experience of supporting the management of projects
- Knowledge of audit, quality improvement or quality assurance in a healthcare setting
Skills and Knowledge
Essential
- Can initiate, plan, manage and deliver tasks at relevant level with minimum oversight
- Strong administration skills to ensure accuracy of clinical database and supporting team; as well as minute taking, report producing, liaising with partners/stakeholders
- Ability to work under broad direction and be accountable for own workload
- Ability to work to tight deadlines and targets
- Confident and competent in using Microsoft Office and other IT productivity tools, including the preparation of presentations using PowerPoint
- Excellent interpersonal skills
Desirable
- Working knowledge of governance and assurance, current NHS national policies, standards, requirements and directions that relate to measuring and improving the quality and safety of patient care
- Experience of supporting project management
Additional
Essential
- Highly organised and responsive with good attention to detail ? Adaptive and flexible – able to react to a changing environment
- Proactive and able to use initiative
- Appreciates the role of confidentiality and candour within the NHS
- Assumes responsibility for personal development
- Self-motivated and able to prioritise, manage and deliver to timetable
- Ability to work with internal and external stakeholders ? Ability to travel to various sites
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.