We are recruiting for our highly successful client with an office based in Portsmouth

The role sits within their Underwriting team. The purpose of the role is to provide quotations for New Business and to assist the Branch and be a referral point for the Trainees.

You will be dealing with clients in the branch, over the phone and via e-mail, through the provision of efficient communication & negotiation skills.

We are looking for a candidate who has excellent communication skills, good judgement, is analytical, pays great attention to detail, is flexible, initiative-taking, driven & who delivers excellent customer service whilst always adhering to processes and procedures and in accordance with the procedure manual.

Hours Monday-Friday 9am-5pm

35 hour working week with hybrid working available!

Benefits include:

  • Holidays start at 20 days per annum increasing to 28 with length of service (+ bank holidays), plus an additional day holiday for birthday
  • Long service award bonus
  • PerkBox – benefits and rewards platform
  • Key Responsibilities

  • Deliver excellent customer service whilst meeting customer requirements efficiently & effectively
  • Understand the processes and procedures required to provide quotations & put forward suitable products to meet the client’s demands and needs.
  • Ensure that all product information provided is clear, fair, and not misleading, allowing the customer to make an informed decision.
  • Maintain thorough and accurate records of all customer interactions.
  • Handle complaints in line with the current process
  • Dealing with queries by email, telephone and in person ensuring that all SLAs are adhered to.
  • You must possess experience of working within Motor insurance previously. If you have previous motor insurance experience and want to join this friendly team please apply today!

    By registering with Adecco you will benefit from the support of a dedicated and experienced Recruitment Consultant, have access to variety interviewing techniques, regular updates of the local employment market and consistent feedback on all applications. This service is offered right through to the day you start your new role and beyond! We are fully compliant with GDPR and your details will not be forwarded to any external companies without your express permission.

    Please note: This position is based in Portsmouth, please only apply if you are willing and able to work in this location, and have the required skills. All applications will be reviewed within five working days by one of our experienced consultants and successful applicants only will be contacted within that time-frame. Please be assured that your details remain confidential and they will not be sent out to our client(s) until you have been contacted by us and have given us your consent, in accordance with REC guidelines. Adecco is an equal opportunities employer.

    Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.