Job summary

Bristol Eye Hospital – Medical Records Administration Supervisor.

If you are computer literate, a good team player and able to work on your own initiative, Bristol Eye Hospital needs you!

We have a vacancy within the Medical Records Department for a Band 3 Supervisor to work 37.5 hours per week. You will be responsible for overseeing a team of Medical Records Clerks, ensure a high quality service is provided and work to maintain a very high standard of case note preparation for our outpatient clinics. The post holder will also contribute to the wider future Medical Records strategy. You will have line management responsibilities for the Band 2 Pull and Prep clerks

If you feel that this could be the job for you, we would like to hear from you.

Main duties of the job

  • To be responsible for the day-to-day management of the Band 2 Pull and Prep clerks.
  • Create and maintain cover rota for the day to day tasks of Medical Records i.e. desk,phones, filing pull and prep.
  • To maintain the department’s performance, ensuring that a high percentage of notes are provided for Outpatient appointments at least three days in advance.
  • Be responsible for the effective performance of the Medical Records pull and prep clerks by ensuring that the main duties are fulfilled at all times and by taking appropriate actions where any resource shortfalls occur.
  • To attend regular departmental meetings held by the Performance and Operations team.
  • Escalate staffing and service issues appropriately.

About us

University Hospitals Bristol and Weston NHS Foundation Trust (UHBW) is one of the largest acute Trusts in the country, bringing together a combined workforce of over 13,000 staff and over 100 different clinical services across 10 different sites, serving a core population of more than 500,000 people across South West England. UHBW has been rated by the CQC as ‘Good’ overall and our staff are proud to deliver excellent care to the people of Bristol, Weston and beyond. As a forward-thinking multi-award winning Trust and a digital exemplar committed to improving patient care, our world-leading research and innovations are having a positive local and global impact. Our hospitals are spread across Bristol and Weston, join us and you can enjoy the very best of both worlds; city living within a stone’s throw of the countryside or beside the seaside, both with easy access to all that the South West has to offer. UHBW is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. As an equal opportunities employer actively working towards a diverse workforce we aim to recruit and retain a workforce which represents the rich diversity of the local population at all levels and are committed to designing our services around the needs of individual patients and those around them. Anonymous information will be used from your application in order to ensure we’re meeting our pledge.

Date posted

07 February 2023

Pay scheme

Agenda for change

Band

Band 3

Salary

£21,730 to £23,177 a year pro rata

Contract

Permanent

Working pattern

Full-time

Reference number

387-S-5630-LH

Job locations

Bristol Eye Hospital

Lower Maudlin Street

Bristol

BS1 2LX

Job description

Job responsibilities

For a more detailed job description and main responsibilities, please refer to the job description document attached to this vacancy.

Job description

Job responsibilities

For a more detailed job description and main responsibilities, please refer to the job description document attached to this vacancy.

Person Specification

Qualifications and Training

Essential

  • GCSE Maths/English
  • IT literate to include basic Microsoft Office

Knowledge and Experience

Essential

  • Working in a Medical Records Department
  • Clerical and administrative
  • Knowledge of Medway
  • Experience of dealing with the public in person

Desirable

  • Knowledge of HR policies and procedures

Skills and Abilities

Essential

  • Able to work well under pressure
  • Excellent interpersonal skills
  • Ability to liaise with all disciplines
  • Flexibility to respond to change
  • Ability to pull and prep notes with speed and accuracy

Aptitudes

Essential

  • Leadership
  • Ability to embrace change
  • Clear and effective communication
  • Teamwork
Person Specification

Qualifications and Training

Essential

  • GCSE Maths/English
  • IT literate to include basic Microsoft Office

Knowledge and Experience

Essential

  • Working in a Medical Records Department
  • Clerical and administrative
  • Knowledge of Medway
  • Experience of dealing with the public in person

Desirable

  • Knowledge of HR policies and procedures

Skills and Abilities

Essential

  • Able to work well under pressure
  • Excellent interpersonal skills
  • Ability to liaise with all disciplines
  • Flexibility to respond to change
  • Ability to pull and prep notes with speed and accuracy

Aptitudes

Essential

  • Leadership
  • Ability to embrace change
  • Clear and effective communication
  • Teamwork

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab) .

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab) .

Additional information

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab) .

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab) .