Head of IT, Analytics and Digital Programmes Delivery Job Vacancy in Hebburn, England, UK

Job description

Job responsibilities

JOB TITLE: Head of IT, Analyticsand Digital Programmes Delivery

REPORTSTO: Headof Business Services

HOURS: 37.5 per week

SALARY: £65,000-£70,000

CONTRACT: Permanent

The Role (Detailed Job Description to follow)

Can you help transform the health sector by makingsmart use of technology?

Can you inspire, influence and support colleagues andservice users in adopting technology to improve outcomes?

Are you an experienced, talented individual excitedby successfully delivering digital programs of work?

A rare opportunity has arisen for the right candidateto become an integral part of the growing IT, Analytics and Digital Programmesdelivery for Islington GP Federation (IGPF).

This role will be demanding and challenging, but alsohighly rewarding as it is integral to shaping IGPFs ambition and success.

Islington GP Federation (IGPF) is a growingorganisation representing 31 practices; we have established ourselves as aleader in new ways of working, including running Islingtons extended accessprimary care services (I:HUB) as well as supporting the Islington Primary CareNetworks (PCNs). Our current range of services include the Extended AccessService, I:HUB, Community Ear, Nose and Throat (ENT), Integrated CommunityGynaecology, practice-based pharmacists and a range of practice supportmechanisms.

IGPF worksvery closely with a range of partners including the regional commissioninggroup, NHS England, Healthy London Partnership, Public Health, local hospitalssuch as UCLH, Whittington Health and the London Borough of Islington.

IGPF isthe host organisation for the Primary Care Network (PCN) workforce and theIslington Training Hub, and has been working for over two years to createtraining and development programmes that meet the needs of staff working inprimary and community care settings. IGPF runs two Islington GP practices oncaretaking contracts; a third practice will be taken on within this financialquarter.

The successful candidate will be responsible forleading on the delivery of our key objectives. These include:

Optimal networkand asset management across all new and existing locations of delivery of IGPFservices including remote working

Managementand development of our EPR clinical system (EMIS) delivering a positiveexperience for all users maintaining a positive, collaborative relationshipwith the supplier ensuring that service level, developments and commitments aremet

Lead onthe delivery of Digital Data intelligence and insight function collaboratingwith stakeholders to deliver integrated propositions where required

Takethe initiative in thought leadership, innovation, intelligent automation andcreativity re digital advancements and communicate these to IGPF seniormanagement team with a clear case for change

Workclosely with IGPF Head of Business Services to identify new businessopportunities for IGPF presenting quality and financial benefits associated tonew business ideas

This key role will ensure wider system outcomes at a localand national level (e.g. North Central London Integrated Care System, NHSDigital) are understood and that IGPF solutions meet these requirements.

The ideal candidate will haveexcellent management skills and be accountable for the performance, welfare andwellbeing of our IT, Networks and Analytics team using effective coaching andleadership. They will also take a lead role in co-ordinating and supervisingthe newly recruited Digital and Transformation Leads.

If you are excited by successfullydelivering ambitious programs of IT, Analytics and Digital work in thehealthcare sector in a vibrant and ambitious organisation, do not hesitate tosubmit your CV and a covering letter telling us why you are the best candidatefor the role to IGPF Head of Business Services, Davide Fasana. (Contact details above)

Person Specification

Qualifications

Essential

• – Masters in an Information / ICT discipline or equivalent advanced and extensive experience within a complex and demanding environment
• – Leadership/Management qualification or relevant experience

Desirable

• – Recognised service delivery management qualification e.g. ITIL Practitioner
• – Evidence of continuing professional development
• – Member of an industry body or Professional registration (e,g, BCS / Service Desk Institute, FEDIP)

Experience

Essential

• – Demonstrable experience of working and leading in a technical environment within a clinical or healthcare setting
• – Understanding of NHS organisations, structures and dynamics
• – Experience of delivering to complex environments across multiple sites
• – Experience with database software, applications and automated reports
• – Experience of providing IT network and hardware solutions
• – Senior level experience of managing staff
• – Budget management and financial responsibility
• – Evidence of successfully leading, driving and embedding change
• – Proven experience of business planning and delivery/implementation of service delivery best practice
• – Experience of providing application support for deployed systems
• – Track record of delivering enhanced operational capability or efficiency and a cultural shift in customer focus
• – Experience of generating reports using tools such as Power BI/Python/SQL
• – Experience of identifying, assessing and implementing business opportunities
• – Experience of successfully working with technical partners
• – Track record of effective third party contract management
• – Experience in identifying innovative technologies that can transform the operational capability of a clinical organisation

Desirable

• – Experience of delivering technical and digital solution in primary care settings
• – Experience of working with EMIS web EPR system
• – Working in a PRINCE or other formal project management environment

Skills and Knowledge

Essential

• – A technical understanding of the broad concepts, principles, products and terminology relating to the use of technology
• – Ability to focus on frequent, complex information within a dynamic environment
• – Knowledge of querying of NHS datasets / systems (or other highly complex data)
• – Excellent communicator, comfortable delivering complex, sometimes contentious information to a wide range of internal and external colleagues
• – Maintains a patient and customer-centred focus and applies the benefits of technology, data and digital to service delivery
• – A logical and analytical approach to problem solving, able to analyse complex and highly specialised data and information and devise plans accordingly
• – Able to juggle multiple, frequent changing priorities whilst maintaining productive customer relationships
• – Ability to prioritise own work effectively and able to direct activities of others
• – Understanding of data protection legislation and NHS policies for the protection and use of personal and health data
• – Proven negotiation skills, with particular reference to contracts for the supply of IT products and services

Desirable

• – Awareness of local and national NHS Digital strategies

Personal

Essential

• – Have a strong sense of commitment to openness, honesty and integrity in undertaking the role
• – Be committed to personal development and be willing to undertake training and other opportunities relevant to the role. Demonstrate high level of self-awareness i.e. strengths and weaknesses, personal qualities and skills
• – Demonstrate strong leadership qualities
• – Possess a professional appearance and manner
• – Have drive and enthusiasm
• – Understanding of and demonstrable commitment to equality and diversity as an employee and as a provider of service to the public
• – Self-motivated
• – Positive thinker
• – Ability to challenge constructively
• – Ability to work under pressure

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).