Job summary
We are a dedicated, multi-professional team, looking for an experienced secretary/administrator to join us. If you are looking for an opportunity to expand your knowledge base and management skills, then we have an exciting opportunity for you to join our Clinical Site Management/Site Operations team.
The post holder will be responsible for providing administrative services to the team to support the delivery of a robust person-centred service across the hospital. You will be working as part of a multi-disciplinary team working with clear, well managed processes and protocols.
Responsibilities include the strategic and operational day to day management of the safe and timely discharge of patients in Newham Hospital, working across multi-agency/professional services across multi sites.
You will provide support to the teams, specialist services and divisions across both hospital and community where required.
This can, at times, be a highly pressured role and will therefore suit someone with excellent organisational skills, who can remain calm, whilst working under pressure. You will need good problem solving skills and an ability to work at a fast pace, whilst multi-tasking and managing conflicting demands.
Main duties of the job
To provide administrative services to the Site Operations Team/Clinical Site Management Team. This will include, capacity and flow through admissions and discharges, working with all hospital teams, community partners, community groups and charities, to ensure we provide an efficient and effective services to our service users.
About us
Barts Health is one of the largest NHS trusts in the country, and one of Britain’s leading healthcare providers.
The Barts Health group of NHS hospitals is entering an exciting new era on our improvement journey to becoming an outstanding organisation with a world-class clinical reputation. Having lifted ourselves out of special measures, we now have the impetus and breathing space to chart a fresh course in which we are continually striving to improve all our services for patients.
Our vision is to be a high-performing group of NHS hospitals, renowned for excellence and innovation, and providing safe and compassionate care to our patients in east London and beyond. That means being a provider of excellent patient safety, known for delivering consistently high standards of harm-free care and always caring for patients in the right place at the right time. It also means being an outstanding place to work, in which our WeCare values and behaviours are visible to all and guide us in how we work together.
We strive to live by our WeCare values and are committed to promoting inclusion, where every staff member has a sense of belonging. We value our differences and fully advocate, cultivate and support an inclusive working environment.
Job description
Job responsibilities
- To be the first point of contact for the daily operational escalations with regards to discharges.
- To provide a comprehensive secretarial and general secretarial and administrative service to the clinical site management team.
- Opening, processing and sorting of all mail.
- Arrange appointments and meetings as required.
- To record and present minutes and agendas of appropriate meetings
- To complete the silver on-call rota for senior managers.
- Typing of all relevant correspondence.
- Administrative housekeeping
- Ensure that all calls are dealt with promptly, courteously, and appropriately.
- Post-holder acts independently in support of the Site managers in data reporting, daily escalations and supporting the management of the site management computer drive for folders etc.
- Any other duties appropriate to the post.
Job description
Job responsibilities
- To be the first point of contact for the daily operational escalations with regards to discharges.
- To provide a comprehensive secretarial and general secretarial and administrative service to the clinical site management team.
- Opening, processing and sorting of all mail.
- Arrange appointments and meetings as required.
- To record and present minutes and agendas of appropriate meetings
- To complete the silver on-call rota for senior managers.
- Typing of all relevant correspondence.
- Administrative housekeeping
- Ensure that all calls are dealt with promptly, courteously, and appropriately.
- Post-holder acts independently in support of the Site managers in data reporting, daily escalations and supporting the management of the site management computer drive for folders etc.
- Any other duties appropriate to the post.
Person Specification
Qualifications
Essential
- Educated to GCSE/A Level
- Familiarity with Microsoft software programs (i.e., Word, Excel and Outlook)
Experience
Essential
- Substantial Customer service experience
- Previous experience of working within a multidisciplinary team
- Previous administration experience
- Demonstrates ability to work successfully with staff from a wide range of backgrounds
Knowledge
Essential
- Working within NHS departmental structures & systems
Skills
Essential
- Accurate typing (minimum of 60 w.p.m.) – Touch typing Sound IT skills (including email, databases, CRS, book keeping.)
- Excellent organisational skills
- Excellent attention to detail
Person Specification
Qualifications
Essential
- Educated to GCSE/A Level
- Familiarity with Microsoft software programs (i.e., Word, Excel and Outlook)
Experience
Essential
- Substantial Customer service experience
- Previous experience of working within a multidisciplinary team
- Previous administration experience
- Demonstrates ability to work successfully with staff from a wide range of backgrounds
Knowledge
Essential
- Working within NHS departmental structures & systems
Skills
Essential
- Accurate typing (minimum of 60 w.p.m.) – Touch typing Sound IT skills (including email, databases, CRS, book keeping.)
- Excellent organisational skills
- Excellent attention to detail
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab) .
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab) .
Additional information
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab) .
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab) .
