Job summary
Could you be the person we are looking for to help us to strengthen our Locality Coordination Centre (LCC) Team in Weston? As an exciting development we would like to implement a Planned Nursing Coordinator as a new permanent role within the Weston & Worle Locality.
We are looking for experienced nurses, with excellent triaging; communication; and delegation skills. This will be an office-based role, although there will be opportunity to attend clinical visits and maintain clinical competency.
Our LCC is the main hub of the locality where we receive and process referrals for each pathway (Planned Nursing; Urgent Care Response; Pathway 1; and Therapy). We have a planned Nursing Coordinator who manages and triages the incoming referrals and allocates the visits out to our team.
Our Integrated Network Teams (INTs) deliver out of hospital care to people in their own homes or community clinics. We provide these services to people who are registered with a GP within North Somerset. The INTs are aligned to Sirona Localities, and these, in turn, are aligned to groups of GP practices, known as Primary Care Networks.
Main duties of the job
In this role you will be working as the first point of contact for the locality, receiving phone calls and referrals from our Single Point of Access (SPA). You will then be responsible for the triage and delegation of these out to the team. We receive urgent 2 hour response referrals, same day referrals, and planned referrals.
We provide both planned and unplanned care during the hours of 8am 8pm, 7 days a week. We are looking for someone who is able to work Mon-Fri, within the hours of 8am-8pm (8am-4pm;12pm-8pm or 8am-5pm). While the majority of shifts would be Mon-Fri (which would include some Bank Holidays), there may also be occasional requirement to work at weekends to help provide 7 day cover for the service.
About us
We are Sirona care & health, a Community Interest Company committed to providing local communities with a range of high-quality specialist health care services across Bristol, North Somerset and South Gloucestershire. For us, its about the personal approach; we take pride in what we do and deliver the high standard of care that we would expect for ourselves and our families.
At Sirona, we continue to build an inclusive culture that encourages, supports, and celebrates the diverse voices of colleagues, service users and communities. We therefore welcome applications from all those who feel they have the skills and attributes we are seeking.
Benefits:
We offer NHS Agenda for Change Salary, Terms and Conditions and an NHS pension scheme plus much more! Please see the benefits leaflet attached to this advert for more details.
Additional Information:
Please note that we reserve the right to close this vacancy early if sufficient applications are received prior to the advertised closing date.
Job description
Job responsibilities
In this role you will be working as the first point of contact for the locality, receiving phone calls and referrals from our Single Point of Access (SPA). You will then be responsible for the triage and delegation of these out to the team. We receive urgent 2 hour response referrals, same day referrals, and planned referrals.
Using your clinical expertise, problem solving ability and delegation skills, your responsibilities will include:
Triaging of incoming referrals, with a variety of urgency.
Providing advice and reassurance to patients, their relatives, friends, and carers.
Allocating triaged referrals to the appropriate clinician.
Managing the capacity and demand of the service on that day.
Signposting to/liaising with other services as appropriate.
Liaising with our local GP partners to ensure smooth patient care.
Raising any safeguarding concerns in line with Sironas policies and procedures.
Line management responsibility including clinical supervision.
Work in partnership with the wider multi-disciplinary team including primary and secondary care, social care, voluntary agencies and others according to service users needs
Take responsibility for the development of other members of the INT including peers, junior staff, and students whilst assisting other junior staff to organise, prioritise and manage their caseload.
To maintain accurate, informative, legal and contemporaneous records of all interventions in accordance with Sirona care & health policy and The Code Nursing & Midwifery Council (NMC) principles and practice
Actively participate in training; this may involve assisting in the delivery of training both within the service and to other health professional as appropriate.
Please see the attached job description for further information.
Job description
Job responsibilities
In this role you will be working as the first point of contact for the locality, receiving phone calls and referrals from our Single Point of Access (SPA). You will then be responsible for the triage and delegation of these out to the team. We receive urgent 2 hour response referrals, same day referrals, and planned referrals.
Using your clinical expertise, problem solving ability and delegation skills, your responsibilities will include:
Triaging of incoming referrals, with a variety of urgency.
Providing advice and reassurance to patients, their relatives, friends, and carers.
Allocating triaged referrals to the appropriate clinician.
Managing the capacity and demand of the service on that day.
Signposting to/liaising with other services as appropriate.
Liaising with our local GP partners to ensure smooth patient care.
Raising any safeguarding concerns in line with Sironas policies and procedures.
Line management responsibility including clinical supervision.
Work in partnership with the wider multi-disciplinary team including primary and secondary care, social care, voluntary agencies and others according to service users needs
Take responsibility for the development of other members of the INT including peers, junior staff, and students whilst assisting other junior staff to organise, prioritise and manage their caseload.
To maintain accurate, informative, legal and contemporaneous records of all interventions in accordance with Sirona care & health policy and The Code Nursing & Midwifery Council (NMC) principles and practice
Actively participate in training; this may involve assisting in the delivery of training both within the service and to other health professional as appropriate.
Please see the attached job description for further information.
Person Specification
Qualifications
Essential
- BSc or equivalent experience in Adult Nursing
- Current NMC or HCPC
- Evidence of continuing professional development and commitment to lifelong learning
Experience
Essential
- Evidence of continuing professional development and commitment to lifelong learning
- Working knowledge of clinical outcomes measures, clinical audit
- Able to adapt communication for individuals with communication difficulties
- Able to make clinically reasoned judgements when working with a variety of conditions
- Able to work autonomously, and ability to know when to seek appropriate advice / guidance from senior staff
- Experience of supervising staff and students of own profession
- Effective time management and caseload management
- Able to reflect and critically appraise own performance
- Knowledge of and ability to implement current local and national initiatives
Desirable
- Recent relevant experience within the community setting including management of the frail complex patient
- Willingness to undertake additional study and qualifications relevant to the role
- Experience of supervising staff and students from other professions
- Experience of the application of health, safety and risk management policies
- Working with a range of professionals in Health or Social Care
Additional criteria
Essential
- Sirona care & health currently recruit overseas nursing and therapy staff through an NHS Trust Supplier and we adhere to the NHSE Code of Practice in relation to applicants from Red List countries. We are therefore, unable to accept any direct applications to this advert from candidates who are not already based in the UK. If you currently reside in the UK, and are on a visa, please confirm what type of visa you hold, or confirm if you require sponsorship.
Person Specification
Qualifications
Essential
- BSc or equivalent experience in Adult Nursing
- Current NMC or HCPC
- Evidence of continuing professional development and commitment to lifelong learning
Experience
Essential
- Evidence of continuing professional development and commitment to lifelong learning
- Working knowledge of clinical outcomes measures, clinical audit
- Able to adapt communication for individuals with communication difficulties
- Able to make clinically reasoned judgements when working with a variety of conditions
- Able to work autonomously, and ability to know when to seek appropriate advice / guidance from senior staff
- Experience of supervising staff and students of own profession
- Effective time management and caseload management
- Able to reflect and critically appraise own performance
- Knowledge of and ability to implement current local and national initiatives
Desirable
- Recent relevant experience within the community setting including management of the frail complex patient
- Willingness to undertake additional study and qualifications relevant to the role
- Experience of supervising staff and students from other professions
- Experience of the application of health, safety and risk management policies
- Working with a range of professionals in Health or Social Care
Additional criteria
Essential
- Sirona care & health currently recruit overseas nursing and therapy staff through an NHS Trust Supplier and we adhere to the NHSE Code of Practice in relation to applicants from Red List countries. We are therefore, unable to accept any direct applications to this advert from candidates who are not already based in the UK. If you currently reside in the UK, and are on a visa, please confirm what type of visa you hold, or confirm if you require sponsorship.
Additional information
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
