Job summary

Please see attached job description for more information about this role and working at Royal Free London NHS Foundation Trust.

We are looking for a capable and motivated individual to support the division by coordinating/administering medical rotas and recruitment. This post is permanent, and will involve working closely with the medical junior doctor rota coordinators, senior clinicians & operational managers.

Main duties of the job

This role is an excellent entry level into NHS operations, in which you will learn how to deliver outcomes by successfully managing relationships, priorities and complex detail.

The successful candidate will play a pivotal role in ensuring that the hospital maintains safe levels of medical cover at all times. The right person for this role is someone able to listen, problem solve and build good relationships, while following key policies.

We are looking for someone who is proactive and able to work independently. We are a fast paced service and the successful applicant will need to be comfortable working to multiple deadlines and changing priorities.

We pride ourselves on our commitment to good team working and mutual support, if you feel you share these values and can demonstrate how your transferable skills would support the team, we look forward to your application.

About us

The Royal Free London NHS Foundation Trust is one of the UK’s biggest and most innovative trusts. Across three main hospitals, our dedicated army of staff care for over 1.6million patients, treat more than 200,000 in A&E, deliver over 8,000 babies and carry out more than 17million tests.

Our size, scale and influence offer you unrivalled career opportunities and a forward-thinking approach to working that works around your lifestyle. From flexible hours and generous benefits, to next level training, we make it easier to take your career to the top

For more information please follow linkhttps://www.royalfreelondonjobs.co.uk/

Date posted

06 February 2023

Pay scheme

Agenda for change

Band

Band 4

Salary

£28,057 to £30,390 a year per annum inclusive of HCAS

Contract

Permanent

Working pattern

Full-time

Reference number

391-RFL-2112

Job locations

Barnet

Wellhouse Lane

Barnet

EN5 3DJ

Job description

Job responsibilities

Please see attached job description for more information about this role and working at Royal Free London NHS Foundation Trust.

Job description

Job responsibilities

Please see attached job description for more information about this role and working at Royal Free London NHS Foundation Trust.

Person Specification

Royal Free World Class Values

Essential

  • Demonstrate ability to meet Trust Values

Education

Essential

  • RSA 2 or RSA 3 word processing/typing or equivalent experience
  • Knowledge of medical terminology
  • English and Maths at GCSE level or equivalent

Desirable

  • Diploma level qualification or equivalent experience
  • Courses / further study attended to demonstrate evidence of personal development

Experience

Essential

  • Previous experience of working with the public and/or patients in a healthcare environment
  • Experience of interaction with all levels of staff
  • Previous administrative and organisational experience
  • Experience of dealing with non-routine and complex problems

Desirable

  • Experience of managing and prioritising own workload and working to deadlines

Others

Essential

  • Team work and ability to develop strong collaborative working relationships within different teams and relevant administrative, clinical and management staff
  • Ability to work without direct supervision
  • Reliability — good time keeping

Desirable

  • Ability to work flexibly to accommodate peaks and troughs of activity

Skills and Aptitudes

Essential

  • Excellent written and verbal communication skills
  • Excellent organisational skills with meticulous attention to detail
  • Excellent customer care practice, being polite, sympathetic, patient and diplomatic
  • Understanding patient confidentiality

Desirable

  • Ability to confidently interact and share knowledge with staff at all levels
  • Ability to learn and assimilate information quickly
  • Ability to use databases

Personal Qualities

Essential

  • Ability to maintain excellent communication channels and good customer services
  • Maintain a high level of professionalism in manner
  • Ability to work under pressure and use own initiative to prioritise tasks
  • Good interpersonal skills having a friendly and approachable manner
  • Proactive, forward-thinking, quick problem solving attitude
Person Specification

Royal Free World Class Values

Essential

  • Demonstrate ability to meet Trust Values

Education

Essential

  • RSA 2 or RSA 3 word processing/typing or equivalent experience
  • Knowledge of medical terminology
  • English and Maths at GCSE level or equivalent

Desirable

  • Diploma level qualification or equivalent experience
  • Courses / further study attended to demonstrate evidence of personal development

Experience

Essential

  • Previous experience of working with the public and/or patients in a healthcare environment
  • Experience of interaction with all levels of staff
  • Previous administrative and organisational experience
  • Experience of dealing with non-routine and complex problems

Desirable

  • Experience of managing and prioritising own workload and working to deadlines

Others

Essential

  • Team work and ability to develop strong collaborative working relationships within different teams and relevant administrative, clinical and management staff
  • Ability to work without direct supervision
  • Reliability — good time keeping

Desirable

  • Ability to work flexibly to accommodate peaks and troughs of activity

Skills and Aptitudes

Essential

  • Excellent written and verbal communication skills
  • Excellent organisational skills with meticulous attention to detail
  • Excellent customer care practice, being polite, sympathetic, patient and diplomatic
  • Understanding patient confidentiality

Desirable

  • Ability to confidently interact and share knowledge with staff at all levels
  • Ability to learn and assimilate information quickly
  • Ability to use databases

Personal Qualities

Essential

  • Ability to maintain excellent communication channels and good customer services
  • Maintain a high level of professionalism in manner
  • Ability to work under pressure and use own initiative to prioritise tasks
  • Good interpersonal skills having a friendly and approachable manner
  • Proactive, forward-thinking, quick problem solving attitude

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab) .

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab) .

Additional information

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab) .

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab) .