Job summary
The purpose of this post is to manage the one of the primary care based mental health locality teams prior to and during the transformation process, which offer access of mental health clients to physical health care assessment, specialist physical health support and relevant non statutory organisations, being responsible for the operation and development of the service, including management of staff and business planning.
These services will provide specialist support to primary care so that more people with complex mental health problems, including co-morbidities, can be managed in primary care, rather than being seen in secondary care services.
This would include working with people who are difficult for primary care teams to manage, but do not meet thresholds for or find it difficult to access, specialist secondary care MH services and are not appropriate for IAPT services
Main duties of the job
To be responsible for all aspects of the running and management of one of the six PCN locality teams in either Camden or Islington, including the staff rota and ensuring an equitable distribution of duties and responsibilities.
To manage the development and the implementation of individualised and up to date support plans ensuring changes in support plans are evaluated with the service users.
To research and organise activities for groups and individuals which may focus on educational, leisure, vocational or therapeutic themes, and which involves both mental health specific and mainstream services.
To take a lead role in the referral process of new service users, which will include community visits, liaison with local GP practices, other health, social care and housing providers and to ensure all documentation is completed.
To provide professional supervision and the formal appraisal of identified staff ensuring training plans contribute to the overall needs of the service and are in line with organisational goals.
To ensure that appropriate strategies are in place for staff to engage service users effectively with the agreed support plan and access to appropriate services is provided on a regular and consistent basis.
About us
At Camden and Islington NHS foundation trust our staff and service users have worked closely to create a set of values that make sure people who use our services get the best possible chance of a rapid recovery.
We have 3 key priorities which are:
Early and Effective InterventionHelping People to Live WellResearch and InnovationThe cultural pillars that help us achieve our key priorities are:
We value each otherWe are empoweredWe keep things simpleWe are connectedBy coming to work at Camden and Islington NHS Foundation Trust you will be joining a Trust with a national reputation for research, where services recognise that research underpins its commitment to providing high quality and innovative clinical care.
As an applicant for this role, you are urged to demonstrate within your supporting statement a combination of evidence that reflects your competence to meet the job specification and provide examples of how C&I values are an integral part of the way you have and will continue to deliver service.
Job description
Job responsibilities
To communicate effectively with a wide range of other professionals and agencies in relation to the care and support of service users and the management of the service.
To be responsible for the recruitment, selection and induction of all new permanent staff and temporary staff.
To be responsible for the development and the implementation of comprehensive systems of communication such as team meetings and passing on messages.
To be responsible for service development and business planning, ensuring set targets are met.
To be responsible for petty cash and budget management, and ensure the service complies with the relevant policies and procedures in relation to this.
To be responsible for the implementing / creating / disseminating of policies and procedures.
To be responsible for ensuring the service provides information and figures for statistical purposes and quality assurance, within required deadlines.
To maintain confidential records at all times and ensure service users are aware of their rights regarding access to information of their own files.
To facilitate staff meetings, team training, team away days, etc.
To maintain a professional knowledge base and to be aware of developments in mental health services.
To attend all relevant meetings to the service, including representing the organisation at external meetings and public relation work with the community.
To receive formal supervision and appraisal from the Service Manager and attend training as identified through appraisal.
To be responsible for the quality issues in the staff team.
To implement the Foundation Trusts policies on Equal Opportunities and Valuing Diversity and ensure that issues relating to Equal Opportunities are incorporated in the planning and monitoring of services.
To implement the Foundation Trusts procedures on access to records, complaints procedures and confidentiality and ensure that the service users are aware of these.
To be responsible for ensuring that there are policies in place on each site covering risk management, health and safety, including lone working policy if required.
To be responsible for ensuring that staff are aware of the H & S requirements of the sites from where they are working.
To undertake such other duties as may be determined from time to time within the general scope of the post.
Job description
Job responsibilities
To communicate effectively with a wide range of other professionals and agencies in relation to the care and support of service users and the management of the service.
To be responsible for the recruitment, selection and induction of all new permanent staff and temporary staff.
To be responsible for the development and the implementation of comprehensive systems of communication such as team meetings and passing on messages.
To be responsible for service development and business planning, ensuring set targets are met.
To be responsible for petty cash and budget management, and ensure the service complies with the relevant policies and procedures in relation to this.
To be responsible for the implementing / creating / disseminating of policies and procedures.
To be responsible for ensuring the service provides information and figures for statistical purposes and quality assurance, within required deadlines.
To maintain confidential records at all times and ensure service users are aware of their rights regarding access to information of their own files.
To facilitate staff meetings, team training, team away days, etc.
To maintain a professional knowledge base and to be aware of developments in mental health services.
To attend all relevant meetings to the service, including representing the organisation at external meetings and public relation work with the community.
To receive formal supervision and appraisal from the Service Manager and attend training as identified through appraisal.
To be responsible for the quality issues in the staff team.
To implement the Foundation Trusts policies on Equal Opportunities and Valuing Diversity and ensure that issues relating to Equal Opportunities are incorporated in the planning and monitoring of services.
To implement the Foundation Trusts procedures on access to records, complaints procedures and confidentiality and ensure that the service users are aware of these.
To be responsible for ensuring that there are policies in place on each site covering risk management, health and safety, including lone working policy if required.
To be responsible for ensuring that staff are aware of the H & S requirements of the sites from where they are working.
To undertake such other duties as may be determined from time to time within the general scope of the post.
Person Specification
Education
Essential
- Professional Qualification (RMN, OT, SW, other) with current professional registration with relevant body.
- Evidence of mental health training
- Evidence of continued relevant professional development
Experience
Essential
- Demonstrate recent substantial experience of working in a mental health setting, and recent experience in a managerial position
Desirable
- Demonstrate recent experience of working in a primary care setting
Skills
Essential
- To listen and communicate effectively at all levels
- Demonstrate excellent written communication to enable completion of records, reports etc
- Demonstrate empathy, compassion and patience
- Work in a way which enables service users to obtain/retain responsibility for their decision making, and supports staff in this area
Abilities
Essential
- Able to provide strong leadership for the team and promote good team working
- Able to supervise and appraise staff, including managing performance
- Able to create and support innovative solutions to help empower service users and enable them to live independently
- Able to manage a keyworking system, ensuring effective assessment of needs and strengths, creation and implementation of support plans
- Able to work unsupervised and manage own time effectively
- Able to form positive therapeutic relationships with service users and carers
- Able to act calmly and take the lead in emergencies and to respond in a professional manner to potentially challenging situations
- Able to manage and communicate effectively in difficult circumstances and situations
- Able to manage projects and change, including any required consultations
- Able to acknowledge diversity and take the lead in promoting anti-discriminatory practice and equal opportunities
- Understand Health and Safety issues, including personal safety, working with risks and reporting incidents and accidents
- Able to travel within the geographical work area
Knowledge
Essential
- Understand Equal Opportunities and Valuing Diversity policies and able to implement these
- A keenness to make a positive contribution to improving the quality of life for people with mental health problems
- Understand Health and Safety issues, including personal safety, working with risks and reporting incidents and accidents
- Knowledge and understanding of legislation and national policies relating to mental health, independent living, protection of vulnerable adults, safeguarding children and housing
Person Specification
Education
Essential
- Professional Qualification (RMN, OT, SW, other) with current professional registration with relevant body.
- Evidence of mental health training
- Evidence of continued relevant professional development
Experience
Essential
- Demonstrate recent substantial experience of working in a mental health setting, and recent experience in a managerial position
Desirable
- Demonstrate recent experience of working in a primary care setting
Skills
Essential
- To listen and communicate effectively at all levels
- Demonstrate excellent written communication to enable completion of records, reports etc
- Demonstrate empathy, compassion and patience
- Work in a way which enables service users to obtain/retain responsibility for their decision making, and supports staff in this area
Abilities
Essential
- Able to provide strong leadership for the team and promote good team working
- Able to supervise and appraise staff, including managing performance
- Able to create and support innovative solutions to help empower service users and enable them to live independently
- Able to manage a keyworking system, ensuring effective assessment of needs and strengths, creation and implementation of support plans
- Able to work unsupervised and manage own time effectively
- Able to form positive therapeutic relationships with service users and carers
- Able to act calmly and take the lead in emergencies and to respond in a professional manner to potentially challenging situations
- Able to manage and communicate effectively in difficult circumstances and situations
- Able to manage projects and change, including any required consultations
- Able to acknowledge diversity and take the lead in promoting anti-discriminatory practice and equal opportunities
- Understand Health and Safety issues, including personal safety, working with risks and reporting incidents and accidents
- Able to travel within the geographical work area
Knowledge
Essential
- Understand Equal Opportunities and Valuing Diversity policies and able to implement these
- A keenness to make a positive contribution to improving the quality of life for people with mental health problems
- Understand Health and Safety issues, including personal safety, working with risks and reporting incidents and accidents
- Knowledge and understanding of legislation and national policies relating to mental health, independent living, protection of vulnerable adults, safeguarding children and housing
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab) .
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab) .
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab) .
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab) .
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
