Job summary
Continuing Healthcare
NHS Herefordshire and Worcestershire Integrated Care Board
CHC Senior Contract Manager
Agenda for Change – Band 8a -Permanent
Full Time Vacancy
Based in Acton House, Worcester or St Owen’s, Hereford.
Main duties of the job
To work collaboratively within the ICB system and with all stakeholders, using expert knowledge of Health and Social care contract and commissioning cycles, to develop services that ensure patient outcomes are achieved within a specialised portfolio area.
Develop strategic contract monitoring and critically appraise service delivery to support the Head of CHC contract and commissioning to provide a good understanding of contract performance management.
Provide day to day operational contract support to CHC operational teams including brokerage.
Manage contacts directly with providers including negotiation, development, and monitoring of a range of Continuing Healthcare contracts.
Be an integral part of procurement projects acting as contracting lead.
About us
In return, we provide a supportive and collaborative environment where we work with staff to provide opportunities for you to reach your full potential and to develop a rewarding career within an exciting and evolving environment. We aim to enable our employees to achieve a positive work-life balance through a blend of collaborative workplace attendance combined with regular home working. Joining our inclusive and innovative team comes with a range of attractive benefits including:
- Employee Assistance programmes and access to a wealth of on-line health and wellbeing support
- Competitive NHS Pension Scheme
- Comprehensive opportunities to learn new skills and to develop your career within a caring and inclusive environment
- Generous holiday entitlement, which increases in line with service. There is also the opportunity to purchase additional leave.
- Flexible working patterns to support individuals work-life balance (Hybrid Working)
If you are an enthusiastic, inclusive individual committed to supporting others then we could be the organisation to help you flourish.
Please note we operate a 3-month probationary period for new appointments
Job description
Job responsibilities
We are looking to appoint a highly motivated and enthusiastic individual to join the Continuing Healthcare (CHC) department. The post holder will support the Commissioning Lead by having relevant knowledge and experience in Contracts and Brokerage. The role involves the relationship management of providers of care home services; other residential settings and homecare and will be liaising with the CHC/Complex Care clinical team, local authorities, other ICBs and providers as appropriate.
The successful candidate will have experience of contract negotiation and management, skilled in building relationships with strong interpersonal skills to deal with highly complex and sensitive matters that arise in day-to-day business. You will need to be proactive, resilient and driven to succeed with a strong can do attitude, attention to detail, excellent verbal and written communication skills, strong IT skills including experience of large volume datasets, analysis of data, a good understanding of healthcare pathways and good report writing skills are essential for this role, together with an ability to work under pressure and manage competing priorities.
This role is an integral part of the Continuing Healthcare Team which is part of NHS Herefordshire and Worcestershire Integrated Care Board (HWICB).
Job description
Job responsibilities
We are looking to appoint a highly motivated and enthusiastic individual to join the Continuing Healthcare (CHC) department. The post holder will support the Commissioning Lead by having relevant knowledge and experience in Contracts and Brokerage. The role involves the relationship management of providers of care home services; other residential settings and homecare and will be liaising with the CHC/Complex Care clinical team, local authorities, other ICBs and providers as appropriate.
The successful candidate will have experience of contract negotiation and management, skilled in building relationships with strong interpersonal skills to deal with highly complex and sensitive matters that arise in day-to-day business. You will need to be proactive, resilient and driven to succeed with a strong can do attitude, attention to detail, excellent verbal and written communication skills, strong IT skills including experience of large volume datasets, analysis of data, a good understanding of healthcare pathways and good report writing skills are essential for this role, together with an ability to work under pressure and manage competing priorities.
This role is an integral part of the Continuing Healthcare Team which is part of NHS Herefordshire and Worcestershire Integrated Care Board (HWICB).
Person Specification
Education/Qualification
Essential
- Educated to Masters level or equivalent level of experience of working at a senior level in specialist area
- Member of relevant professional body
Knowledge and experience
Essential
- Extensive knowledge of specialist areas, acquired through post graduate diploma or equivalent experience.
- Experience within senior operational or project roles, ideally within the NHS
- Must understand the background to and aims of current healthcare policy and appreciate the implications of this on engagement.
Desirable
- Experience of local authority commissioning and contracts
Skills
Essential
- Experience in contract and brokerage management, interpreting national guidance and implantation of best practice
- Ability to analyse complex facts and situations and develop a range of options
- Demonstrated capability to plan over short, medium, and long-term timeframes and adjust plans and resource requirements accordingly
Person Specification
Education/Qualification
Essential
- Educated to Masters level or equivalent level of experience of working at a senior level in specialist area
- Member of relevant professional body
Knowledge and experience
Essential
- Extensive knowledge of specialist areas, acquired through post graduate diploma or equivalent experience.
- Experience within senior operational or project roles, ideally within the NHS
- Must understand the background to and aims of current healthcare policy and appreciate the implications of this on engagement.
Desirable
- Experience of local authority commissioning and contracts
Skills
Essential
- Experience in contract and brokerage management, interpreting national guidance and implantation of best practice
- Ability to analyse complex facts and situations and develop a range of options
- Demonstrated capability to plan over short, medium, and long-term timeframes and adjust plans and resource requirements accordingly
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab) .
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab) .
Additional information
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab) .
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab) .
