Job summary

An exciting opportunity has arisen within the Adult Community Division in Lincolnshire Partnership Foundation Trust for a Quality Assurance and Improvement Lead. As part of the Divisional Triumvirate, the post holder will support the Associate Director of Operations and Clinical Director to lead on patient safety, patient experience and clinical effectiveness.

Lincolnshire is leading the way in Community Mental Health transformation as one of 12 early implementors sites, this vital role will support our ambition to provide the very best specialist mental health services, working in partnership with a variety of stakeholders, including Primary Care and the VCSE sector.

You will be:

  • a clinical leader with a passion for quality and improvement, with experience in managing and supporting services through change and improvement
  • an ambitious and passionate person, holding a relevant professional registration from a health or social care background, who prides themselves in values driven leadership and care
  • person focused and driven by the ambition to make a positive difference to the people we serve
  • If you are looking for a new, challenging, whilst rewarding, senior role in a forward-thinking organisation and Division, please consider joining us.

    For further information or to discuss this position please contact Nick Harwood-Associate Director of Operations nick.harwood1@nhs.net

    Main duties of the job

    To lead the quality improvement agenda for the Adult Community Division and ensure there is a provision of effective and safe practice for service users, carers and staff.

    To lead and oversee the programme of engagement and experience for the Adult Community Division holding responsibility in the senior management team for people and participation plans and improving experience.

    To provide assurance to the Associate Director that the Division is delivering high quality services against the set quality standards and outcome measures and hold responsibility for providing a continuous quality improvement approach.

    About us

    Lincolnshire Partnership NHS Foundation Trust provides mental health services and a number of learning disability, autism and social care services in the county of Lincolnshire. Employing around 2,800 staff, and serving a population of over 766,000, our people lie at the heart of everything we do.

    You could be part of a Trust rated by staff as one of the best mental health and learning disability trusts in England, in an area heralded as a fantastic place to live and work. We firmly believe the key to high quality care is a contented workforce. This is reflected in our Care Quality Commission rating of ‘outstanding’ for well-led and ‘good’ overall. In the most recent National NHS Staff Survey, our staff rated us as the number one trust nationally for staff morale and one of the top scoring NHS Trusts in the Midlands for being compassionate and inclusive. We’re really proud of this!

    We are also leading the way in transforming care, with multi-million-pound transformation of patient environments and radical redesign of community services.

    This is the time to join and help redesign our services of the future. We offer options for flexible working and provide a wide range of training and promotion opportunities in all professions. We support and celebrate diversity, have active staff networks groups and are always looking at what more we can do to support our staff.

    Date posted

    17 November 2022

    Pay scheme

    Agenda for change

    Band

    Band 8b

    Salary

    £56,164 to £65,262 a year per annum

    Contract

    Permanent

    Working pattern

    Full-time, Flexible working

    Reference number

    274-8562-AC

    Job locations

    Saxon Court

    St George’s, Long Leys Road

    Lincoln

    LN1 1FS

    Job description

    Job responsibilities

    The successful post holder will be responsible for, leading on patient safety, experience and quality improvement, including

    Leading Continuous Quality Improvement initiatives within the Division and identify innovation and opportunity across the workforce

    Lead on the implementation, coordination and monitoring of the divisional CQUINs providing updates and progress and exceptions against them

    Lead on the incident review process including coordination of serious incident response; from establishing the investigation team through to the lessons learnt process within the division ensuring identified areas for improved practice are embedded and shared with wider services.

    Respond proactively to complaints and concerns raised across the Division supporting the leadership team to implement required service improvements to improve patient experience

    Work closely with the Divisional Management Team to ensure that quality and improvement is integral to everything we do

    To develop and produce reports that both inform and assure the senior divisional team and the Trust Board of the improvements we have made against set quality standards and measures

    Working closely with the Quality and Patient Safety Team

    To ensure the Division is ready and complying with external regulation

    To identify and lead on Divisonal quality priorities

    With the Associate Director of Operations to lead on the Divisions risk register

    Job description

    Job responsibilities

    The successful post holder will be responsible for, leading on patient safety, experience and quality improvement, including

    Leading Continuous Quality Improvement initiatives within the Division and identify innovation and opportunity across the workforce

    Lead on the implementation, coordination and monitoring of the divisional CQUINs providing updates and progress and exceptions against them

    Lead on the incident review process including coordination of serious incident response; from establishing the investigation team through to the lessons learnt process within the division ensuring identified areas for improved practice are embedded and shared with wider services.

    Respond proactively to complaints and concerns raised across the Division supporting the leadership team to implement required service improvements to improve patient experience

    Work closely with the Divisional Management Team to ensure that quality and improvement is integral to everything we do

    To develop and produce reports that both inform and assure the senior divisional team and the Trust Board of the improvements we have made against set quality standards and measures

    Working closely with the Quality and Patient Safety Team

    To ensure the Division is ready and complying with external regulation

    To identify and lead on Divisonal quality priorities

    With the Associate Director of Operations to lead on the Divisions risk register

    Person Specification

    Qualifications

    Essential

  • Educated to Master’s Degree level (or equivalent experience)
  • Clinical qualification and professional credibility
  • Relevant professional registration with NMC/HCPC
  • Desirable

  • Recognised qualification in leadership and/or management
  • Experience

    Essential

  • Experienced health services manager or clinician with evidence of working at a senior level in a complex organisation
  • Experience of working with a complex and challenging environment whilst delivering targets
  • Experience of project management and delivering complex projects. Detailed knowledge of the quality agenda
  • Desirable

  • Experience of working with carers, involvement programmes and/or peer support services
  • Experience of working with community-based partnerships and community collaboration
  • Person Specification

    Qualifications

    Essential

  • Educated to Master’s Degree level (or equivalent experience)
  • Clinical qualification and professional credibility
  • Relevant professional registration with NMC/HCPC
  • Desirable

  • Recognised qualification in leadership and/or management
  • Experience

    Essential

  • Experienced health services manager or clinician with evidence of working at a senior level in a complex organisation
  • Experience of working with a complex and challenging environment whilst delivering targets
  • Experience of project management and delivering complex projects. Detailed knowledge of the quality agenda
  • Desirable

  • Experience of working with carers, involvement programmes and/or peer support services
  • Experience of working with community-based partnerships and community collaboration
  • Disclosure and Barring Service Check

    This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

    Certificate of Sponsorship

    Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

    From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

    UK Registration

    Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

    Additional information

    Disclosure and Barring Service Check

    This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

    Certificate of Sponsorship

    Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

    From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

    UK Registration

    Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).