Business Analyst
Location: Bromley, Kent
Full Time and Permanent
Job Reference: BA
Salary: £52,000
Closing date: 16.12.22
We’re looking for an experienced Business Analyst to join a growing team instrumental in delivering new technology and business processes in Russell & Bromley. This role is key to communicating between internal stakeholders, departments and external suppliers acting as ‘translator’ where necessary to convey how IT can support and meet the organisation’s needs.
The postholder will need to understand the current organisational dynamics, identify future needs and support the creation of solutions throughout the project lifecycle.
The Role
- Support the design of new business processes, conducting a thorough analysis of opportunities and alternatives before proposing solutions which optimise business performance and deliver business benefites and efficiencies.
- Engage and work directly with stakeholders to understand and investigate needs, lead the analysis, planning of projects to meet user needs.
- Lead workshops and focus groups to establish business requirements.
- Identify the processes and information technology required to deliver recommendations.
- Proactively identify opportunities for business improvement, ensuring outcomes are aligned with service vision and business strategy by contributing to the link between current and future business models and delivering to the business architecture.
- Communicate the benefits of recommendations made across departments and to stakeholders help to address any uncertainty and concern.
- Produce written documentation to support work, report on findings and to present to stakeholders when necessary.
- Support staff and teams in making recommended changes, including helping to resolve any issues.
- Undertake benefits realisation and evaluation of projects delivered.
- Any other duties reasonably expected to support the organisation.
Key Skills & Experience
- Excellent analytical skills
- Proactive problem solving
- Able to lead / facilitate workshops
- Team Player able to share skills and knowledge to develop others
- Strong interpersonal skills to engage with and take stakeholders ‘with you on the journey’
- Ability to motivate others and lead change
- Organised and detail focused
- Excellent verbal and written communication skills
- Ability to present to a range of audiences
- Process Mapping
- Good understanding of information technology
- Understanding of agile and waterfall methodology and project management approaches
- Understands how the digital economy is changing user behaviour
- Good knowledge of O365 suite
- Knowledge of Microsoft D365 F&O (desirable)
- Degree qualified in relevant subject or equivalent experience
- Experience of delivering within high profile projects
- Proven experience gained within at least one full major development lifecycle
Benefits
- Hybrid Working – 3 days office based & 2 days WFH
- Flexible Working Hours
- Bonus Scheme
- 33 days annual leave inclusive of Bank Holidays
- Generous Staff Discount
- Company Pension Scheme
- Training and career development
