Service Administrator
£25k – £27k per annum
Great Warley, Essex
Monday-Friday, 8:30am-5:30pm

*MUST drive due to location

My client, a well-established property management business based in Great Warley is seeking an experienced Service Administrator to join their team on a permanent basis.

Duties:

  • Responding to client call out requests within SLA’s
  • Organising the engineer’s diary, daily and weekly
  • Processing the engineers service sheets
  • Following up with clients for outstanding quotes and logging when completed
  • Checking against purchase order and marking up parcels with job numbers and site, updating the system and relevant paperwork
  • Scanning documentation and uploading on the system
  • Preparing information on jobs completed daily and obtaining purchase order numbers as necessary
  • Updating sub-contractor contract forms
  • Contract renewals
  • Processing quotes for clients
  • Producing correspondence and certificates for clients
  • Raising purchase orders for materials required for approved quotes
  • Set up files and manuals for new clients
  • Processing weekly reports from the system based on engineers completed jobs, preparing up to invoicing stage
  • Obtaining order numbers from clients and preparing paperwork, passing on to finance ready for invoicing
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