Statutory Returns and External Reporting Manager

ROLE PURPOSE:

The Statutory Returns and External Reporting Manager reports to the Head Data and Information, within a wider registry team that specialises in a variety of areas such as business intelligence, planning, statutory returns, timetabling/rooming and the administration and maintenance of student records.. This role is responsible for engaging proactively, both internally with staff and externally with key stakeholders, with knowledge and authority regarding statutory reporting to OfS, HESA and OFSTED.

This role can be based at any GBS campus.

Main Responsibilities

ROLE and RESPONSIBILITIES:

  • To lead on the production of student related statutory external returns including, inter alia, for the Office for Students and the Higher Education Statistics Agency (HESA).
  • To provide data as required by partners for them to meet their statutory requirements in relation to data returns.
  • Working with departments across GBS to communicate the data collection requirements for statutory returns
  • Develop and manage a small team of external data reporting officers
  • Monitoring data quality within the student records system for items related to external returns and working with other departments to get issues resolved
  • Where data quality issues exist; reviewing processes and liaising with the relevant teams to improve processes and prevent persistent issues from occurring in the future
  • Work alongside colleagues across the institution to help evaluate if processes relating to data collection are meeting statutory requirements and to monitor data quality (with regards to external returns) within the student record.
  • Liaising with external bodies and attending seminars to ensure knowledge is up to date and assist with disseminating this to staff across Global Banking School for information related to statutory HE returns.
  • Monitoring the web sites and publications of HESA, OfS and other relevant agencies for new, and changed, data reporting requirements, performance indicators, etc.
  • Training of staff across the institution with regards to statutory requirements and how their areas of work feed into them
  • Build positive relationships with other professional services teams and academic staff and to coordinate and liaise regularly with key stakeholders in designated departments.
  • Use initiative and judgement to solve day-to-day problems with flexibility and timeliness.
  • Requirements

    Essential Skills and Experience

  • Degree or equivalent professional qualification
  • Knowledge and experience of HESES, HESA, Graduate Outcomes or NSS returns
  • Knowledge of data quality checking processes
  • A sound understanding of the relational database model and its implementation
  • Successful experience of working with users at different levels to resolve issues with processes or data systems
  • Experience of analysing and manipulating data in tools such as Excel
  • Effective skills in statistical analysis and data modelling
  • Desirable Skills and Experience

  • Postgraduate qualification
  • Experienced in using a range of data extraction methods and software
  • Knowledge of OfS funding rules and methodologies
  • Experience of developing and managing a small team
  • Proactive approach to problem solving, including a curiosity to investigate issues and find solutions.
  • Ability to provide courteous and high standard of customer service and maintain calm under pressure
  • High level of personal integrity, confidentiality and a strong attention to detail.
  • Ability to work effectively as a team member
  • Ability to work flexibly to meet changing needs
  • Commitment to own learning and development and that of others
  • Commitment to equality of opportunity and appreciating diversity
  • Good record of attendance and punctuality